Oester - Riccobono 1990 West Camelback Road, Phoenix, AZ 85015

"In the past they have been good. Now however I call and the receptionists are rude. You are the first point of contact, be polite. They act like I'm a burden or as if they have something better to do than answer phones. Maybe a little customer service class will do some good. You are not making the people you work for look good. At the end of the day we are your customers, treat everyone with respect and patience. What I will say is that legal assistant was wonderful, knowledgeable and patient. I would have given it 5 stars if it wren't for the receptionist."

"This place is now called" Cross Roads Law Group"Has answered all my questions,been on top of all paper work ,My husband receive his green card in less then a year. Staff has great communication, Esmeralda and Karina worked to the maxium to accommodate every client .Our trip To Juarez was very smooth thanks to them!! ,Jessica Dihn has been extremely on top of every single paper from emails to texting making sure we were just great in Mexico.To me means alot they CARE FOR THEIR CLIENTS They help you from step 1 until the End.I HIGHLY RECOMMEND THIS LAW FIRM. IM SORRY FOR PEOPLE WHOS HAD BAD EXPERIENCES.. BUT OVER ALL TRUST THIS PLACE ,THEY WILL TREAT YOU LIKE FAMILY. YOU WILL NOT REGRET IT!!"

"Bad, they changed their name to Crossroads Law Group, in 3200 N. Central. So they made my mom wait 3 and a half years for her resident card, which caused her to go to CD Juarez. The first appointment for visa was cancelled by the lawyer? Which caused us to pay twice for the freaking visa fee. They do not have a contract stating how much will it cost. Not organized. Please do not go here. They will make you pay even more that's what we believe. I just don't like their law firm. I am telling you by experience, do your research and reviews for every lawyer you consider to help you. No vallan con estos abogados. Ya cambiaron de nombre y se llaman Crossroads Law Group."

"No bueno. Dealing with this office was a complete waste of time and money. They were very prompt in communication until fees were paid, then not at all after. All we received for our fee was spotty communication, no answers to voicemails, and a bunch of false assurances. Their ineptness delayed our case by months, which possibly would have been even longer if we hadn't contacted the NVC directly with our questions. If you wonder if you need a lawyer, see if you can do it on your own first. If you're in trouble and you need one, find a different one."

"My husband started the process for his DACA in 2014. We met with Mr Oester himself and he wrote down all of our options now and for the future once I sponsored my husband. We then meet with her assistant Esmeralda, who gave us all the documents we needed to come up with. We had to wait to save up money and come up with the documents but once we did and turned them in - they were sent out right away. It took forever to finally get my husbands visa but that was an issue with immigration office not the lawyer. We did go in multiple times to the office and only ever met with Esmeralda not Mr Oester - which was a little different. But she always answered all our questions and was very nice. Actually have an appt w/ her next wk. HIGHLY RECOMMEND!!!!!"