Metro Surgery Center

"I had a great experience here for my first surgery ever. Such a great & supportive team! Thank you for everything :)"

"Had my procedure a week ago: This was my first surgery as an adult (had the same procedure in middle school) so I was nervous about understanding the whole process and paperwork, but the staff made it all fairly simple. They were sure to call me prior to the surgery with information about payment and the receptionist patiently answered all my questions. On the day of surgery I was met with the same patience from the receptionist and all of the nurses were very kind, accomodating, and took the time to explain what next steps were. After the surgery I was incredibly nauseas and the nurses did a great job tending to me and explaining after care to my mother. I recieved a follow up call within the next day or so and would have felt comfortable calling back with any questions or concerns. Overall great experience."

"I will also get a different Doctor before I return to this place. The great majority of the staff was fine, but the Preop Nurse was not. When I mentioned the extremely long wait when I initially arrived at the center, her answer was basically, and I quote….”Well, that’s the way the cookie crumbles”. Her second insulting comment was, and I quote, “ You got somewhere to go?” In addition, and after taking my vitals, she began to leave the room with a blood pressure cuff still on my left arm. That, in and of itself, was not big deal, but also not a clear indication of attention to detail. Then, just before going into surgery, another nurse discovered that my IV was non-operational. I was indeed hooked to some liquid, but obvious wasn’t receiving it. So, the other nurse did another IV to correct that mistake. Sorry, but Nurse Megan strikes me as someone who does not care for her job. I just think she was very negative."

"Giving 3 stars but will be subject to change. My experience involved a surgery at this facility. If you read others reviews, mine was similar where I had a bad experience with the "paperwork" side. My surgery intake questions' answers were posted a month prior and I get a call 2 days saying they need a "clearance" letter. 2 days!!! I was fortunate to have a good specialist and staff that helped make that appear. I am reducing 1 star. Once I got onsite, it was a slow evening so I got the attention needed. I did note in recovery other patients getting white glove service where I kept getting "where is your ride" repeatedly. I even had to ask for a sprite when I heard they gave it to someone else to control vomiting. Any case - 1 star drop. All in all, they don't deserve a bad rating YET however I would not recommend them for "first timers" or people who don't have experience with dealing with the medical industry. I am also awaiting the 50k bill that others on here were slapped with. That will change this review if that occurs"

"Everyone here was super kind and professional. The building is beautiful and clean, the communication was great, and they even sent a get-well card after my surgery. This place goes above and beyond. I also had zero issues with billing. Kudos to the staff for being so fantastic!"