Furniture & Mattress Discounters

"It was great! Joe worked with us and made sure we were able to get everything we need! The experience was quick and easy! I would recommend this place if you are trying to get furniture!"

"Huge selection at the Chandler location, lots of furniture to choose from, amazing quality and prices! Super friendly and helpful staff. We worked with Austin and he was so helpful with listening to us and meeting our needs and wants. The owners even were there and amazing, talked to and made sure we got what we needed and were taken care of. Highly recommend this company, high quality and affordable prices! Thank you Furniture & Mattress Discounts! We will be back!"

"Great customer service!! Loved the engagement everyone was helpful and made the wife and I laugh a lot. Very kind and caring individuals working here. Joe is the man. Will definitely be a returning customer. Sending kudos for a really great first time customer experience - The Gonzales Family"

"Great place to buy furniture! Wonderful selection to choose from with affordable prices and easy financing! Saber was excellent in helping us pick out our new living room set! Him and his co workers were very helpful, patient and extremely knowledgeable about the whole process! They made it a lot less stressful and way more pleasant!!!"

"If you go into this store make sure you know what you want and if you are still thinking about it or are unsure, do yourself a favor and don't let them talk you back in. Worse than dealing with car salesmen. Make sure to read and understand all of financing if you go with it. Absolutely my fault for not reading and understanding throughly, but putting this out here so you know. You can pay it off before to avoid the 50% financing but there is also a $250 pay off fee. When I had asked about extra charges was told it was "just tax" and it would just be the cost of the couch and tax. Also read their invoice fine print. They cover their mistakes and make sure they make money off of you if for some miraculous reason they let you cancel. Total Experience was horrible. I called the next day after purchase to request dimensions, they took my info and said they would call back. Called back a week later since still no return call, same situation. Third week I called not only for dimensions but to see status because I was told 1 to 2 weeks, I requested not to leave my name and phone number, I was the told fabric was back ordered and it would be next week. Week 4 rolls around, no call. I then call mid week and I'm told it should be here that weekend. Week 5, I get the call to schedule delivery. That evening I get a call asking what color and what pieces I purchased. I asked if something was wrong and was told no, everything was fine and they were just checking. Odd? Not all. Delivery time, I get a call saying they'll be there in 25 to 30 mins. They must have not checked Google maps first because it was an hour and 10 mins later when they got there. They were good though quick to get in and out and take all trash with them, but I get 2 of the 3 pieces stating that the third piece will be to me the next week. Week 6 I get third piece with no feet and I ask about a round pillow that is supposed to come with the couch they said they'd ask and get back to me. When initially trying to put the third piece in one of them couldn't get the pieces we had to unhook and instead of asking or looking in between he just yanks harder which in turn pulls the screws part way out of the wood. Even rescrewing they're now loose because they were yanked out. Week 7 I get a call mid morning saying they have 3 stops and then me. 8 hours later I get the feet no pillow. I'm over it. The couch is great. The initial service to help was OK. Purchased 12/2, received complete couch 1/19. Overall, go somewhere else. There are other stores in the valley that sell the couch or just be prepared for the overall service and little care after they've made their sale. IMPORTANT! If you fill out financing paperwork with them, make sure they file it away in front of you. While I was there, there were at least 3 applications I could have snapped pictures of with a lot of information included SSN. When I told my sales lady about it she then quickly shoved them under the mat on the table but that could have been seen by at least two other customers that were in the store."