Mountainside Fitness Chandler

"The staff has done an incredible job ensuring that the club remains in great shape which it always has. They are always welcoming and have always been attentive to my needs as a member. Best. gym in chandler by far, would not consider going anywhere else. JM"

"Went in for a tour. No one greeted me. When I asked for a tour of the gym the 2 people at the front desk were just looking at me. They were nice to all of guest checking in. The guy who gave me the tour just rushed through it and was rude and not friendly at all. I will not be joining this gym."

"I’ve been coming to Mountainside since 2016. I’ve attended Gilbert, Ahwatukee, & Chandler over the years. & I’ve also referred many friends over the years. Currently Chandler is my home location & has been since 2020. Over the last 6 months the Chandler location has gone completely downhill never towels, never eucalyptus spray in steam room anymore, weights all over the place, jacked up machines etc. & I’m not sure when this Chris guy took over but since I’ve heard his name thrown around things seem to not be the usual Mountainside Vibe. I have been going through financial hardships since the end of last year due to the trade work I am in (Telecommunications-Tower Climber) and the first time I spoke with him was at the beginning of this year Jan ‘24 he was super chill I explained to him I was laid off and hadn’t been getting much hours towards the end of last year he was cool about it and understood even told me as long as I make the payment by the end of the month I would be fine. Well fast forward to last month and this month his attitude completely has changed towards me talking over me having an attitude, saying my name wrong after I politely corrected him multiple times, throwing the district manager in my face that she is aware of my account totally not cool. I have always communicated with them on a monthly basis even before him explaining my situation and have always made payments to keep the account active. Now for someone who is communicating and still giving money I really didn’t appreciate the disrespect I got from him especially today it was a total jerk move. I also informed him I recently got back to work and things will be leveling out for me soon & again still rude. I am super unsatisfied with the atmosphere of this location along with his incompetence in his workplace. Instead of taking my constructive criticism he continued to be rude. I hope he can get it together or they find someone else to run this place who has that Mountainside vibe that attracted me to this Gym way back when. If there aren’t changes here soon my partner & I will be changing gyms."

"Policy consistency or employed need to be on same page. I have been here since December and have had no problem using my father’s guest pass since I’m not from the area. They let me know I couldn’t use the gym without him being present. My father called and still would barely let me in. Do I have to go workout with my father now at the same time? A guest should be allowed to workout at whatever time and ya’ll need to figure out a different system to verify. Next time I’ll bring in my birth certificate. I’ve been using his guest pass since December..figure it out."

"When I moved to Gilbert from Scottsdale almost three years ago, one of my priorities was to find a gym. In my 65 years on this planet, I have belonged to more gyms, including CrossFit boxes than I care to remember. However, within minutes of walking into Mountainside Fitness in Gilbert, and receiving a tour of the facilities, I knew I had found THE gym I was looking for. Mountainside offers a tremendous variety of premium strength training equipment, fitness classes, state-of-the-art cardio equipment, personal training & full service locker rooms, all of which is well maintained, and the facility is incredibly clean, with extraordinarily professional, knowledgeable, friendly & engaging staff. And speaking of their staff, I wish to commend membership services staff member, Amanda M. @ the Chandler location, who went way above and beyond to properly convert my membership to a "Renew Active- Optum" membership via my health insurance. Amanda was able to convert my membership by next day. In my opinion Amanda M. is a tremendous asset to Mountainside Fitness. Amanda made the entire process seamless. I now drive an extra 8 miles to the Chandler gym because of staff members like Amanda in addition to the above mentioned amenities, this facility has a great vibe! Highly recommend!!"