Sonora Quest Laboratories

"This place is terrible. They kept me waiting for almost two hours, then refused to do my bloodwork without any explanation. Staff rudely told me to leave and make a new appointment."

"I recommend!! I didn’t have an appointment and they got me in and out within 30 minutes! I thought all staff was very friendly and the phlebotomist was quick and efficient and caused me 0 pain (I’ve been told my veins can be difficult). I know some of the other reviews were very poor but my experience was the complete opposite.. it was great"

"Not a fan of getting calls from a robot to discuss billing, only for them to tell me to call THEM back at the same number. If your company calls me, I expect the decency to not waste my time. I could have taken care of the situation when I answered the phone, but now expecting me to wait around all day for a phone call back to take care of it when you initiated contact is ridiculous. I've never had a pleasant experience dealing with Sonora Quest over the years, and it's no wonder, when you can't take care of billing in person, they spam you with robot calls, and then blame you by sending you to collections when they make their own billing process difficult to complete. This company seriously needs to do better."

"I had to take my kiddo for blood work and was slightly dreading it. I chose this location because they had the most convenient time and soonest appointment. We arrived and checked in. They were going over the orders and noticed the doctor missed a page. They called the doctor and had them send over the correct information. During this whole process they updated me on the status. Once it was received they got us back and did his blood draw. Once finished they walked us out and apologized for the amount of time we had to wait. We only waited 30 minutes because of a mistake the doctor made. If it wasn't for wrong paperwork we probably would have been done in less than 10 minutes. All staff were friendly and professional. I will make this the location I visit from this point on."

"GREAT Phlembotomist! The most fun experience I've had at a Sonora location. I usually go to a pretty crummy one in Surprise but this one is going to be worth the travel for me from now on. Got in and out within 15 min [with appointment]. The tech was so charming, they had me laughing the entire time. Wish I could give em more stars. The Google Maps directions gave me two different entrances based on whether I searched by the physical address or searched by business name.. Depending on which side of the building you enter you'll either see a SimonMed sign or Dermatology signage, both are correct. It's located inside Building A, 1st floor, follow sign for office #160"