J5 Automotive
9855 North 19th Drive, Phoenix, AZ 85021
Location & Phone number
9855 N 19th Dr Suite 6, Phoenix, AZ 85021, United States
About the Business
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J5 Automotive is a car repair institution located at 9855 North 19th Drive in Phoenix, Arizona, United States. Our experienced mechanics have over 60 years of combined experience and are dedicated to providing high-quality repairs to ensure your safety and satisfaction. Whether you need a routine inspection or a repair service, we guarantee that you will be completely satisfied with our work. We offer 12-month warranties on all of our services to give you peace of mind. Our goal is to provide a stress-free experience for both new and returning customers by using only reputable brand parts to keep your vehicle in top condition. Contact us with details about your vehicle and we will provide you with a quote promptly.
Photos
Hours open
Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
Closed
Sunday:
Closed
Reviews
"I do not recommend this company even for an oil change. The workmanship is so poor, I would not trust any vehicle on the road after they work on it. The International Scout that you see them posting and others commenting about is my vehicle. They had it for 5 years and it was delivered completely unsafe and unusable. So far I am in over $10k on fixing what they did not complete or improperly installed. I don't believe they used one tool to tighten any bolts. Upon arrival, the brakes locked up within two miles of driving it. Below is a list of things that had to be repaired and the list continues to grow...brakes locked up due to not being adjusted properly. Brake guide pin in rear caliper was not installed so brakes were hanging loosely, brake line under hood broke driving to the mechanic causing me to lose brakes. Transmission pan not tightened correctly causing massive leak, rear main seal on LS motor installed has to be replaced. Parking brake line left hanging under vehicle causing the brakes to lock up after the brakes were adjusted. Electrical fire caused due to incorrect electrical installation. Fuel gage was never hooked up. AC unit has a leak and won't hold freeon. Seat belts not installed correctly and came undone while driving. They used a buffing machine to clean the plastic windows on canvas top, that now needs to be replaced. Paint is now bubbling and cracking. Body gaps I can put my thumb through. There were burn marks on the carpet from welding or cigarettes, not sure how they burned my carpet. They glued two floor mats on top of each other to hide the burn marks rather than replacing the carpet on the passenger side. The steering is so bad it won't track down the street, this is beyond an alignment issue. They didn't tighten the bolts for the front drive line. The steering box bolts were not tightened down. They did not install the correct size rear shackles so the shocks would bottom out, had to lift the rear 2 inches. Front end axel was off over an inch causing the wheel to noticeably stick out. The hood bolts were loose. Subwoofer was not connected properly causing the battery to drain. Paint quality is so bad, it came with drip marks, rust marks, bubbling and cracking. He repainted the doors and tail gate for some reason and the colors don't match. I even took my daily driver for them to install the rear brake pads to give them support. One side was so tight that the brakes were heating up and wore down to the metal. He replaced it but didn't want to do the other side for even wear, I had to ask him twice to do it. After buying the first pair of ceramic pads he replaces them with metallic causing squealing every time I stopped. I ended up having to take the car to a professional to fix them properly. These people should be reported to the state for unsafe work. I wish the owner of the blue 54 chevy truck would post a review as I saw major bubbling in his hood after it was painted."
"Do NOT bring your car here. They don't fix the problem the first time. It's always something else. Money grab. Just Horrible. I spent 739 to fix an overheating problem and a week later it was doing it again! Brought it back and now it's a whole nother issue. Why didn't they notice it when they diagnose it is the question! They want you to keep coming back and coming back taking your money. I highly DON'T recommend."
"I’ve been taking my car to J5 Automotive for years now! They’ve kept my car running like it just came off the lot. Extremely knowledgeable team of mechanics and car enthusiasts with outstanding customer service and high-quality workmanship. Could not recommend these guys enough!"
"Interviewed Ronnie and his crew on restoration for my 56 chevy truck. He was working on a 53 truck and an older International Scout and saw the detailed work they have done. Ronnie always communicates with me on new ideas and what progress has been made. Love the personal touch. So if you are looking for restoration shop, Ronnie is your man!"
"After the VW dealership twice failed to resolve my AC issue, I took my car to Ronnie who diagnosed and fixed the issue for good in one day. Ronnie is knowledgeable and fair, a rarity these days. I wouldn’t dream of taking my car anywhere else."
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