Caliber Collision

"From a bad day getting rear ended in a drive thru to all repairs completed better than new. Caliber Collision is a great repair and restore to new experience. Great communication along the way too. I was updated often. Excellent experience"

"Jessica & Lisa at Caliber were great. They were prompt, got me in & out from the estimate to the repairs. Vehicle was done 3 days earlier then projected, would recommend & would take my vehicles to them again next time I need repairs"

"I was in a minor collision a few weeks ago and my insurance recommended Caliber Collision on Thornydale. I went for an estimate and was immediately helped by Jessica Stockburger. She did a close assessment of the damage to my Lexus and gave me an initial estimate with a caveat that if there is further damage she may have to revise that estimate. She explained all the details along with an estimate of a day to expect the work to complete. She said she would update me by text of all development of the repair as the occur. I turned the keys over to her a few days later and arranged for a rental. She kept me informed as she promised and I got word that the work had been completed about 10 days sooner than expected. Upon inspection I couldn't have been more satisfied. The car looked brand new and completely detailed. I highly recommend Caliber if the unforeseen event necessitates repair. Very professional and capable company."

"This was the insurances preferred provider, so I went with that. I dropped The truck off on Thornydale, and they ask if another one of there shop could work on it. And I said yes. After a week or more, Chris calls and said they are going to have to replace bedsides and they would be getting parts in for the repair . Then, caliber collision turns in a totally different estimate to the insurance company with no parts at all all labor? Tell the customer one thing and do something else I guess. When they finished repairs, Chris called and said truck would be ready to pick it up. I told Chris after I got off work a coworker could drop me off to pick the truck up. I arrived at the Thornydale location where I drop the truck off at their closing time to find out that the truck was not there and it was at some other location, I have no clue where. The receptionist called over to the other location and then told me somebody will contact you. Now I am on foot have to get a Uber back home. Chris calls in about 30 minutes and tells me he can deliver the truck to my work the next day if I paid my portion of the deductible and they do not accept checks. So I guess I have to pay site unseen and live with what comes next. They deliver the truck the next day, and the first thing I see is the spray in bedliner is missing from tailgate. It was an oversight on Chris’s part , they say, and he will reach out to me. Over a month, three phone calls the promises just keep rolling to finish the job with no end result. Not a quality repair, overspray inside the bedliner and me having to finish the job up and settle with the insurance company for the spray in bedliner. Really need a negativeone review. I forgot to mention that when I dropped the truck off, I had told them I sourced the parts for the bed pretty cheap, and I was told caliber sources their own parts. Much higher in price than what I could have bought. You be the judge."

"The amazing team at this location made my car looked way better than when I picked it up at the dealership when it was brand new! I’m very detail oriented, my work has made my eye very sharp to small little details and this caliber has over passed my expectations. Thanks to the team and specially the general manager, Sir Simeon! I’d be crazy not to bring my car back to them next time I’m in need of their service."