Pizza Hut 2727 East McKellips Road, Mesa, AZ 85213

"Worst customer service!! Alexis is extremely rude and not only yelling at me on the phone but hung up on me!! She was rude from the time she picked up the phone not even knowing what I was calling for… She has absolutely no business dealing with customer service and definitely should not be left as “acting manager” which is what she told me when I asked to speak with the store manager!! We’ve lived here 5 years and ordered from Pizza Hut many times… This experience was absolutely unprofessional and uncalled for!! Having someone be so argumentative and aggressive when I was calling in to discuss my concern about receiving the incorrect food ruined all of our past experiences with this location!! We will never order from this location again!!! Alexis should have consequences for the way she treated us!!!"

"I am not one to post negative reviews, but I will make an exception this one time. This place will have state health inspector notflied. They allow their staff to work in 100-degree temperatures with their ac is down. Let me remind you that most of the staff that work in these facilities are young kids and / or young adults! They don't need to come home puking over heat exhaustion!"

"Worst Pizza Hut I have ever been to. Went to pick up a order for a customer for Uber eats. The manager said the Order was canceled. I called Uber support and they told me the order was still there and that they should’ve gave me the order. I will never be buying food or making food deliveries here again. Not to mention the manager I’m pretty sure is tweaking on something."

"Ordered two Pizza Hut Pan pizzas on a Tuesday, was made and delivered super fast! Delivery was Door dash driver who was super friendly and smiling, pizzas were in a Red Pizza Hut Sleeve which kept the pizzas perfectly hot and fresh! Pizzas were perfect, order was perfect, super impressed by the crew at this location! Thank you!"

"A mistake can be acceptable, but multiple in one order just shows laziness. Ordered four drinks and the driver came with none. Ordered wings and received no ranch. Ordered a cookie, and it's not even cut (see picture). Update on 3/7: my boyfriend is actually considering making us move so we can get delivery from a different Pizza hut. Cookie is not cut again (see picture), and again no ranch even though we gave the driver $2 cash for it and he said it was in the box. However, they did apply a credit for the mistakes from the previous order to this one, and will again give us a credit in the future for the mistakes in this order. But we'd really like an order with no mistakes."