Einstein Bros. Bagels

"3/11/24 @ 10:33am the girl taking the orders has zero customer service skills. Not friendly at all, sounds and acts like a robot! Then my sandwich was burnt! Don’t think I’ll go there again. I’ll make the drive to the desert ridge one."

"The person behind the counter was rude, and they had no hot coffee! What? No hot drinks at all, and so they had no decaf. I settled for a small mocha, iced of course. It was too sweet, way too much cream, and as much as I like chocolate, a thick layer of chocolate at the bottom. I couldn't drink it. The floors were dirty, And honestly it made me wonder how clean it was behind their counter, and in their kitchen. I will say the blueberry muffin that I bought, although smashed for some reason, it was tasty. I won't go back."

"Sad. I've been here for over 35 minutes and watched as customers walked in, stood and waited for a while, and left. One male employee with his back turned to customers with headphones in, making one bagel sandwich at a time, taking about 8 minutes each. One female manager standing at the register with head dropped to her phone. As customers approach her, she yawns a great large yawn, almost comedic like it's on point anytime there's a customer interaction. Loud and empty refrigerators in front, overall sad to see the state of poor management and employees who don't care."

"Store dirty, employee playing on phone for my entire 25 minute visit minus the 2 orders she collected money for. Supervision no where to me seen. Coolers empty and very noisy. Just plain sad to see another one of my favorite places fall victim to nonexistent management and lazy workers."