Subway

"This place helps fake customers steal from DoorDashers. They need to be trained better. I’ve lost over $150 to a scammer. I bet they are working with them."

"Worker not doing anything, he was upset customer came to the door. Upset I was waiting in the store for some reason and I drove miles for a dash and he didn't start making till I arrived and took 10+ minutes to make a TUNA sandwich that is already old and sitting there, warm churro so idk why he was so slow. Only two things."

"This was a horrible experience for me. The customer service was awful. I went on my lunch break which is 30 mins long. When I arrived I saw a man waiting in line to order. He had been waiting a while as the hispanic lady who attended to him apologize for the wait. The funny thing is we were the only two customers in the store. There were 3 employees working at the time and not one person helped me. It was just myself and the customer who had ordered in front of me. The hispanic lady told me to wait after I told her I had been waiting 10 mins already. She continued to make all these sandwiches right in front of me for orders that were online while the only two customers in the store including myself had to wait. I asked the young girl to help me with my order and she just ignored me and felt emptying out the tip jar was more important. I ended up leaving after being ignored and waisted 15 mins. The only good experience was that the paying customer who ordered in front of me gave me half of his sandwich because he felt bad that I had to leave back to work with no lunch. These ladies did nothing to help me and just watched me walk out the store as a unhappy customer. They clearly did not care and need some training on customer service."

"I ordered online, 2 footlong sandwiches that were to be ready at 3:45. First off, the app had a special BOGO 50%. The app kept charging me $99 for the sandwich. When I called they said they couldn't help me, nor would they honor the discount if I purchased them in the store. So we changed our sandwiches and ordered for pick up at 3:45. I had to pick something up prior to the sandwiches, and due to traffic I was 20 minutes late getting to Subway. When I arrived they had just started making 8 sandwiches for some lady and her daughter. I told the clerk I had an online pickup. He found the ticket on the back counter and told someone that they didn't make the sandwiches. Then they continued to make her 8 sandwiches and eventually started mine when I said to the female clerk that it was supposed to be ready 20 minutes ago. Then I moved to the register while they were being made and said I wanted to add 2 brownies. She shoved some napkins in the bag & said here you go. I asked "where are the brownies"? She stated they don't have brownies, only cookies & I ordered 2 cookies. She apologized for the wait & I told her that they shouldn't have made that lady's sandwiches before mine were done. It was unacceptable and I shouldn't have been charged. How do you ignore online orders and then act nonchalant when you totally disregard other orders. I won't ever order from Subway again."

"Ordered through postmates and did not get even 1 correct item. Ordered a GRAPE Gatorade and instead of contacting to know if that was okay they just threw in a different one I also ordered a 6in DOUBLE MEAT ham which should have had 12 slices of ham but instead they only gave me 4 ham and 4 turkey. Also asked for bacon on this sandwich and I got cold uncooked bacon that was frezzing cold. Called to complain about the issue and was told that I was wrong and that the bacon was cooked like no I literally work for subway and I know what somethi f wrong looks like. Thankfully I sent pictures to postmates and they provided a refund."