Ward & Family Automotive LLC 4320 Arizona 95, Fort Mohave, AZ 86426

"I got Joeys name and number from Forest River to utilize for an electrical issue on a 2022 NoBo travel trailer. He arrived on time with his helper, and I explain to him what was happening. Plugging in the trailer was tripping the power source outlet GFI. If you shut off all the circuits but the converter circuit it worked fine. He pulled the front cover off, said it smelled burnt and said it needed to be replaced. We agreed for me to order a replacement box and I received it in three days. I called him to tell him it was out for delivery on Thursday and he advised me that he was too busy and couldn’t do it until Monday morning. He’s never reached out since then. In the meanwhile, I hired another young professional to do the install on Saturday. Imagine our surprise after installing the breaker box/converter and having the exact same problem. Well, it turns out Mr. Joey didn’t actually investigate the power source GFI and that turned out to be the issue. A $5.00 part. He charged me $150 service call for the diagnosis that was incorrect, and Forest River obviously will not reimburse me. I am out over $500 now from his mistake. He has a business phone that has a mailbox set up, but is always full so it’s hard to get a hold of him. He also doesn’t return text messages. He also did some major cooling system repairs on my neighbors diesel pusher and he put the engine cooling fan on backwards, causing the motor to overheat while on the road doing a cross country trip. He had to pay almost $800 out-of-pocket for the repair and of course Joey has never reimbursed him. Not a good business person, or mechanic."

"Our water pump failed due to an electrical short which I could not locate. Ward Auto isolated the issue and got our water running again in under an hour. What can I say, water is essential and Ward took care of us. You ROCK! Thanks again"

"Where to start. So many problems with our class A motorhome. So far Joey has been amazing. He has been promt, honest and fair. Thank you for all you have done so far, Ward and Family. We are from Canada and would not have known what to do except for this company. Highly recommend them."

"Joey helped us when we were traveling through the area in our motorhome the week before Thanksgiving. No one else would even look at our vehicle. Joey did a lot of work on our old engine and we got home to Colorado without a hitch. Highly reliable and competent! Thank you, Joey!"

"Ward was a very likeable guy who came out at the time he said he would, found that an air bag was faulty, replaced the shocks, ordered the air bag while he was here and when it comes in (10 days) he'll install it and pull the front jacks so I can take them to be rebuilt and then he'll put them back on our motor home. He came back and installed the air bag, determined that the front jacks didn't need rebuilding saving us $465, and installed two regulator valves on the air suspension. We were good to go and promptly drove 1,200 miles with no problems. Great guys and great service."