Mesquite Auto Service

"I was driving home a recently purchased 1964 Scout that is totally custom and these guys saved my butt! I blew up the transfer case driving through Mesquite and they towed my vehicle to their shop, looked it over and explained exactly what parts were needed since it is a custom build, and we worked together to round everything up. They even offered to drive to Saint George to pick up a transfer case I found in classified ads. I couldn’t be happier with how they handled my vehicle and all the information they shared through the process."

"Paulino does not care about his customers. We called for a tow which was 1 mile from his shop, his guys showed up hours later after his shop was closed to get it while my family of five had to wait in my car that didnt run. He then proceeded to leave my car in his lot for the next week and never bothered to look at it while my family of five people had to stay in a hotel waiting for news of my vehicle that he had no intention of fixing. This is the worst service I have ever had. This place deserves to have no customers. If you are from out of town and happen to break down near mesquite call Bell Tuning, they got my car running again in a matter of hours instead of letting it sit in their lot for a week. If I could give this place negative stars I would. I cannot believe this place never even bothered to look at my car and let my family be stranded in a hotel for a week for a job that could have been fixed in a couple hours."

"This review is for the random person who breaks down around Mesquite. Take your vehicle ANYWHERE but here. My serpentine belt broke and the owner Paulino had the car for 6 days. Finally on day number 6 I got my car out of there and over to Bell Tuning. Bell Tuning got my car running back to normal after just a couple hours. Paulino knew my wife and kids were stranded and showed no urgency to get us moving. I wouldn't trust Paulino to put together a bicycle not to mention a car."

"Friends car broke down in NV, failed serpentine belt. Instead of ordering the correct part. They pushed the service out for six days. It took one of the service techs to tell my friend the owner keeps pushing it back. So they had it taken to another place."

"I was in an emergency, my car was leaking anti freezer they asked me to move to another parking because they had their cars getting fixed (the parking is huge and was almost empty), as we are from Mexico we needed a local number to get help from the roadside assistance, we asked the Mexican guy that worked there if he could lend us his phone and he would help us, he was very rude and non helpful, we took it to another mechanic and it was just a loose hose. The American guy was very helpful but didn’t got the diagnose right, the Mexican was just a complete jerk. Also I see that they say every bad review is from the competition, this one is not, but you should definitely go with the other guys."