Hephner TV & Electronics Inc

"I have now bought 2 TVs and multiple wall mounts. Great service and great people."

"The staff is extremely friendly and helpful; they were able to answer all of my questions and had expert recommendations for a tv that would perfectly suit my needs! I also appreciated the free delivery and installation services they have available. They are an amazing small business to support in Wichita!"

"We went looking for home theater equipment over the summer and came across a projector system which included instillation. Decided against it as we were moving. My wife surprised me with a similar system she found, but did not include instillation. Called Hephner, talked to Michael and said I have a system I need a screen hung and projector set up, and possibly a surround system. So he sends Kelcey out for a consult. I show Kelcey the space and the products we have on hand, and say we will most likely get a sound system to go with the projector from them. We talk look around. He leaves after charging me the consult fee of $134.38. sends me the quote, which is only for the surround sound system equipment, with a note saying after the screen is hung and projector is set up, we can pay them $200 an hour to set up the sound system. So I call back and try to find out why the primary reason I called them, the install and set up of my screen and projector was not included in their quote. Michael gets back on the phone and says, my notes say we talked about a surround system, I said, no I explicitly said I need a screen hung and projector set up to both you and Kelcey, and that we would probably get a surround sound system. Michael tells me we don't do that, we recommend cablecom for that. call them. Oh and if you want the surround system we have the pieces in stock. So instead of saying we don't do what you are asking for when I called and asked if they could do a projector/screen install, they lied, took my money under false pretense then tells me when I call to ask why what I asked for wasn't included. and said go to this other company that does it, then come back and drop $3k on surround system from us. Yeah, so instead of getting commission and profit from a $3k sound system plus install had they been honest they are getting a negative review on every site out there saying buyer beware."

"These folks are awesome!! Knowledgeable, kind and a pleasure to work with From the top down to Mike and Grant that delivered my tv were spectacular. Service you just can’t get at a box box store. Highly recommended"

"What a wonderful experience purchasing a TV. Mike was so great and Not a pressure salesman. He showed me what I wanted to see and explained the details on each set. The delivery was as smooth as could be the gentlemen were top notched. They took the time to show me how everything works so friendly and professional. You need a new TV go to HEPHNER TV 7 ELECTRONICS! Thanks"