Straight Shooter Plumbing and Rooter

"Straight Shooter Plumbing has been excellent to work with. We had a basement sump pump go out that was original to the home. They came out the same day to assess the system. It was determined that the entire thing needed replacement. They gave a fair price and we're back the next day to start the work. We have since had them do maintenance and add an expansion tank to our water heater. Most recently they added a water softener to our house as we had extremely hard water. Unlike some plumbers who would just throw a system on the thoroughly tested our water and took into account our septic system before recommending a softener system. The staff is friendly and respectful, work is done well and pricing is fair! I'm convinced you won't find a better plumbing service in the area."

"One of my bathroom drain pipes leaked through the ceiling into my basement. Called them first thing in the morning and Sean arrived by mid afternoon. He cut the ceiling and replaced the damaged cast iron pipe. He cleaned up the mess prior to leaving. I’m back up and running the same day. I’m thankful! Their pricing is fair and service was fantastic. Sean was a nice guy as well. After 9 years of living here, I’ve finally found a plumbing company I can trust!"

"Great service at competitive price. Team members were very professional and super helpful. They also made a great effort to follow up after the service to make sure there were no issues with the work they did. I would not hesitate to call them again when the need arises!"

"I had a burst pipe. Straight shooter was outstanding. They were there when they said they would be, they called when they were on their way. They did a fantastic job and kept me updated. I would never use anyone else for my plumbing needs. Evan and Cody were fantastic. Best plumbers I’ve ever worked with."

"I found Straight Shooter with a Google search and they had very good ratings from other customers. I do not live local and wasn't sure how it would work to coordinate a sewer lateral replacement for a home that we are renting out. I called and explained my needs over the phone and they quickly responded by scheduling a site visit and estimate within an hour of my call. They required a camera in the sewer line in order to verify conditions and provide the estimate of cost, and they had a coupon on their website that made it affordable. I had to coordinate over the phone with the property management company and the tenant, and Straight Shooter was very communicative and helpful in this process. During the site visit, they located the exterior cleanout and ran a camera through the sewer line. Once the camera work was complete, the owner (Steve) forwarded me a copy of the video and he walked me through the footage explaining the conditions and what was needed for replacement. Later that same day, I was provided with an estimate broken down into line items with thorough explanations of cost. In addition, Straight Shooter would be responsible for all permits, utility location, surface restoration, and coordination with the tenant. Upon approval of the estimate, they required 30% down payment and scheduled the work to start the next day. The project ended up with a few challenges including working around unmarked utilities, City required extras, and delayed final permits, but Straight Shooter followed through and got things done in a timely manner without a lot of nickel and dime costs. One of the City requirements added some extra costs to the overall project, but Straight Shooter tried to minimize the extras as much as possible. They were very friendly, professional, communicative, and thorough throughout the project, and I really appreciated their willingness to work with us over the phone since we couldn't be there in person. I would recommend them to anyone needing a quality plumber in the area."