TAB Bank

"I was unfortunately the victim of identity theft on 01/31/2024 someone used my personal information to apply for a loan from this bank and their affiliate “net credit”. I was alerted to this thru my credit monitoring service and the very next day alerted the bank and the police dept. The bank provided a list of documents they needed to remove inquiry from credit and those documents were provided immediately. Today is 2/14/24. 2 weeks since I was a victim of a very serious crime, nothing has been done to assist me. I’ve called several times and they literally flat out refuse to help they tell me there’s an entire department devoted to fraud but they don’t answer the phone for victims. Honestly up to this point I think they might be part of the identity theft there’s no way a real bank operates this incompetently. Beware of doing business with TAB bank or any of its affiliates, if you are a victim of identity theft they’ll be a part of the problem rather than helping to be part of the solution."

"I have had many bank accounts over the years as I have moved around a few times. I currently have a CD with a well known bank and planned to transfer it to TAB Banks high yield savings. I applied for an account and followed all of the steps and when it checked my identity it said I had been approved. I didn’t hear from them for seven days so I called to check on my status and they said “unfortunately we can’t approve your account at this time.” I asked them what the reason was since I’ve never been denied on any finance related application. They said “we don’t know the reason all we can tell you is you were denied.” Seems incredibly fishy to me and now they have all of my personal information and left me with no reasons for denial. Don't waste your time going through an application process if you don’t want to be denied for no reason at all."

"wow, too many negative reviews lately from this bank. My son sent all the personal documentations to a person by the name of Stockton from new accounts who said who was going to open the account and get back to us. its been 2 months and nothing. i do not recommend this bank at all. i will invest my money somewhere else"

"Negative experience opening a basic savings account. They do not have a reliable and secure way to submit sensitive identity documents for the account application. They were unable to process our application despite multiple attempts to submit documentation as well as a follow-up call to their customer service."

"DO NOT CHANGE YOUR LAST NAME ON EXSISTING ACCOUNT !!!!!!! You will be locked out of every aspect of your account - Online and or automated phone because of a "Technical Glitch" in their system with a name change. I am now 8 DAYS in. I still CAN NOT access my account. Best part there is ONLY ONE PERSON able to fix this glitch in the ENTIRE TAB BANK CO who happens to be off. Tab please fix your problems glitches, please have more the ONE person trained to get a customer name change access back. I am a 16 year LOYAL customer looking for another bank who will appreciate long term relationships."