Five Point Property Management

"I have had the pleasure of working with John and Heather at Five Point Property Management for many years now. I can tell you, definitively, that they are the best property managers in northern Idaho…by far. Actually, they are much more than just property managers; they are active participants in the ultimate goal of making your property business a success. John and Heather sincerely care; they involve themselves on a personal level to ensure a consistently smooth operation, and work hard to save you money in the process. John is quite the handyman and carpenter. He is capable of doing many of the repairs, especially emergency repairs, himself - which saves thousands of dollars in the long run. John and Heather understand the value of good communication. They always answer the phone, reply to emails, and will spend as much time as you desire on the phone discussing details of your property business. And they are always prepared to offer suggestions for improvements based on their decades of experience managing a broad spectrum of property types. Heather maintains impeccable accounting records of income and expenditures, and delivers them dependably on a monthly and annual basis. They care greatly about proper tenant selection, and do thorough, careful screenings. They maintain regular communication with tenants and stay on top of tenants’ issues and concerns. They form solid relationships with the tenants and maintain these relationships throughout the tenancy. John and Heather have been in the property management business far longer than most. They know the ins and outs of the business better than anyone. And it truly set them apart. I have had the misfortune of working with other, less qualified, and just plain horrible property managers in the past – the ones who collect rent on your behalf…and that’s about it. The ones who are completely incapable of managing a maintenance issue themselves - or who simply can’t be bothered by it - so they just call a plumber or handyman, go back to bed, and stick you with the exorbitant bill. And by the way, there are many of those types of property management establishments in the area – so beware. John and Heather don’t do this. They will do everything in their power to personally resolve the issue, and, as mentioned, John himself is quite often capable of the task, and at a much more reasonable rate. For me, finally meeting John and Heather was a true blessing, and quite honestly, a lifesaver to my property business. Not only are they experts in the property management business, they are experts in the North Idaho property management business. They know the area well, and have lived here and worked property management here for years; they know the rental market, they know who’s best at turning an apartment between tenants, they know the contractors, they know the utility companies and the local municipal agencies. They have seen it all and dealt with it all in the North Idaho rental market. Above all else, John and Heather are honest and trustworthy. They place a high premium on earning and keeping your trust, and they will not lose it. I highly recommend John and Heather at Five Point, clearly. Give them a call. You will not be disappointed. ~ T James"

"Our family became tenants under Five Point Property Management last year. We did our due diligence and found a solid track record with a fantastic reputation. Contacting Five Point Property Management was an easy choice. It became apparent from the very beginning that this company genuinely cares about their tenants and any property they manage. The initial application process was thorough and seamless. The lease contract was discussed, point-by-point, which was a blessing because it allowed us to understand our specific responsibilities. We have had no major maintenance issues. If anything needed to be done, it was completed before we moved in. The level of commitment to get our new home ready was impressive and greatly appreciated. Any questions that we have ever had have been met with a very quick response, usually within minutes. Paying our monthly lease payment is a simple and straight-forward process. Their customer service is exceptional. Their level of professionalism is unmatched. We love that they are truly genuine in everything that they do and offer. From a tenants perspective, we highly recommend Five Point Property Management without question or hesitation. ~ The Peirano Family"

"John and Heather have been phenomenal to work with! Great communication and attention to detail. Best decision we ever made was having Five Point take care of our property!"

"The people at Five Point are very honest, hard working and responsible. We have used them for 3 years now and have been very satisfied with there service. Quick response and great communication . They do background check and prompt repairs when needed."

"Excellent service in all areas of property management.Honest, excellent communication, prompt responses to questions and on time payments and statements. The office is well run and efficient. Wonderful people to work with. I have 30 years of working with property managers in three different states. I give Five Point my highest recommendation."