Nails 208

"I went to this salon 3/15/24 with an appointment time of 5:15pm. I didn’t get her name, but her stuff said “Tam” unsure if this was her name but she sat at the desk closest to the entrance and was an older woman (age in 50’s range). When building my nail with the acrylic powder, she did it so thin. Before she was done with the acrylic powder, I requested that she do them thicker because they will break when I’m putting on my shoes (just based on the lifestyle I live…I know myself). She replied “I’m done.” I thought that she misunderstood me or misheard me, I repeated, “it’s nothing against you, it’s just my preference to have them thicker based on my lifestyle.” She repeated, “no, I’m done with powder.” Then told me to relax (no woman likes to hear that when she feels like she’s not being listened to). After I had advocated for my preferences, this seemed to have pissed her off. Additionally, the male nail tech (he answers the phone so I assumed this was the owner) came over and talked to her. Throughout the duration of my appointment she was twisting and squeezing my fingers unnecessarily, seeming to prove that she was unhappy that I was speaking up for myself. I had asked her if the male nail tech would be available to build my nail, since she refused, the male nail tech must have heard this because he brought over a nail building polish & began to explain it to me. She used nail builder polish (2 coats) but didn’t even them out or even out the shape. Before doing the design, she told me that it was going to cost me $15 extra for the design I picked out. I said “for a couple lines?!” I told her to proceed because the design was what I wanted initially. Had I known they were going to be straight lines instead of the actual design in the picture, I would have saved my $70 and went to a salon that, at the very least, listened to my preferences. I did not tip her because of the lack of professionalism, not listening to me as a client, and showing that she didn’t care about the work on my nails. She kept asking “is it good?” It was extremely uncomfortable to see something wrong, but know that speaking up for myself would only be taken out on my hands/fingers or the process as a whole. Hopefully this review helps others who make appointments at this salon, request the male nail tech or the female in the back who sits by the TV. Hopefully the owner reads this and takes corrective action towards my nail tech. If she’s the owner, that’s wild & I hope for the business’ sake, she was just having a bad day. I posted a picture of the design I wanted and what I got. Notice in the picture of my nails, my thumb especially, is chunky/wavy. She did not take the time to build my nail then even it out to make it look good."

"My name is Jennifer and I absolutely love this place they have treated me like family since the first day I stepped foot in his salon! Everyone is so nice! And man does this guy know his nails! He knows how to fix other nail shops mess ups! Is flexible with time and understanding. Amazing customer service. Both Kim and the guy that does nails I have never gotten his name but, they take their time! I have not had anything go wrong with my acrylic nails since finding this hidden gem in Boise! I highly recommend! Definitely avoid anywhere else in Boise, Nampa, meridian. All they care about is in and out and $$$$. They don’t care about their customers like this place does! Thanks for fixing my nails today!"

"They are so nice here. The facility is super clean and super pretty and Cute the nail Tech I had wasn't too sure how easy the design I had would be. But he ended up doing a Fantastic amazing job. I Love my nails. He did a great job. Definitely recommend this place."

"Wow is all I have to say. They were exceptional. My husband and I were here with friends from Missouri, we picked this nail salon due to its proximity to our hotel. We definitely were not disappointed. That is the most we laughed while getting a pedicure. The ladies were fun. I will definitely be going back next time we are in Boise. Thank you gals for doing such a great job."

"Went in without an appointment for a gel manicure. Was able to get on a chair about 30 minutes later. Very clean and inviting atmosphere. There are 180 colors to choose from. I got #74. CD was a great and I will definitely be back to see him! Gel manicure was $35."