The Home Depot

"Self checkout an item was missing the barcode. Asked for help. The lady said maybe you wanna go get one with a barcode. I said I don’t care if it has a barcode. She wouldn’t help me so I went to Lowe’s. Piss poor customer service. I’ve had other people look up stuff for me. She was just too lazy."

"I needed large cardboard boxes for my son’s school project. Mike helped find some empty grill boxes that we could have for free and even grabbed a cart for us to use. Huge help and super nice guy."

"Do yourself a favor and skip the headache of Home Depot for Carpet! From the get go they couldn’t get measurements right. They measured 3 times and they still didn’t get it right …. After they started installing, we were notified that they didn’t order enough carpet. They installed what they had and Home Depot ordered more and assured us that the carpet was going to be from the same dye lot. 2 weeks passed and the carpet finally arrived and had it scheduled for install. The installer came and laid the carpet out and immediately noticed he was shorted carpet to finish the job. He also noticed that the replacement carpet was off a bit in color and texture. Again, we called the Couer D Alene Home Depot about the carpet issue. The store manager didn’t believe me when I spoke to her. I asked for someone from the store to come out and look at the difference. The only thing Home Depot was worried about was who was at fault and how could it be wrong. They didn’t care that this house was being put up for sale and there was a time issue. The installer told them after the first screw up how much carpet was needed and also volunteered to train their measurement team. They obviously refused because they still didn’t send the correct amount of carpet needed. You can see in the pictures the difference in the carpet. We had to go ahead and have the carpet installed anyway because the house was being put up for sale. I told the Home Depot manager we were going to have to replace the carpet. I further asked for compensation of the $700 cost to replace the carpet for all the inconvenience this has caused. The manager told me she could only do $500 and would have to call corporate to do $700. The manager called me a few days later and told me they were only giving me 25% of what it cost to order the carpet for all of the inconvenience. What a joke! A huge company like Home Depot is only worried about who was at fault and could really care less about their customer. Need less to say I will not be shopping at Home Depot."

"NEVER order appliances from them! I’ve had nothing but horrible experiences with the delivery (Temco) company, store customer service, and 800 numbers. This is now the second time I’ve had an issue. First time fridge was delivered and crew started a water leak. Customer service at the store gave zero care and impression that it wasn’t their problem. You would think they care about the quality of their vendors but I guess not. Very frustrating as customer your the one left running around calling numbers or oh talk with this person or that person to get an answer. Stove gets delivered and completely crushed. Delivery guy says talk to the store, appliance staff says oh not sure why he told you to come here that’s a delivery problem. I had to pull info out of them to get a phone number. Now one call on hold waiting and waiting. Total joke…"

"Always look for the coupons! Great big location and the employees were knowledgeable about insulation and hardware. I faced insulation in 25’ rolls is 4x times less expensive than faced insulation. I saved 30% just by buying more than 20 rolls. Extraordinary prices compared to even wholesalers in Spokane who didn’t have what I was looking for."