Big Dog Boarding

"It is very clear that Tom loves dogs! From the time my husband dropped off our dog, Cowgirl, to the time we picked her up, I had no doubt she was in great care. We even got a couple updates throughout the week, which was greatly appreciated. The facilities were very nice and the dogs live a great life while there. Thank you, Tom! We will be sure to call you next time we go on vacation."

"I wished I had taken pictures as proof of the size of Big Dog Boarding kennels which were small, too small for two large dogs. Our 2 large dogs, 61 and 92 pounds, were housed in the same wooden kennel that was approximately 4’ x 6’ with a cement floor and it smelled. There was a thin rubber mat on the floor for each dog, nothing else. Thank goodness we brought the dog beds and we brought the dog’s wet and dry food and toys. Big Dog provided water and air conditioning plus let the dogs outside 3 times a day for potty breaks. Can’t say our dogs received exercise since the outside space was approximately the same as the inside kennel. Big Dog’s website is deceiving making it look like the dogs had lots of space for exercise. Tom told me on the phone he wanted paid in advance which I had no problems with but when he said “cash” it should have been a red flag! Upon arrival I gave him $350 cash, however, we had to leave 2 days early because one of our dogs became sick after a couple of days. I asked for the overpayment of $100 but Tom only gave me $50. Upon arriving home I took my dog to the vet and was told he had conjunctivitis of the eyes and a staph infection on a hot spot on his skin. Did my dog have these health problems before arriving at Big Dog or after I don’t know but Tom clearly said it was before and he was NOT giving me the $50 he owed me. I do think Tom likes dogs and does his best but 2 large dogs housed in the same area need more space and a large area for exercise. I will not forgive him for cheating me out of $50. When requesting cash it does make me wonder if he reports the cash as income on his taxes."

"We have two dogs and did try to take them to other boarding options in Branson but they were not what we wanted for our dogs. We are beyond thankful to have found Big Dog boarding. Very clean and has outdoor & indoor options in each kennel. He dedicates one-on-one time for each dog for walks and play time. Due to previous trauma my dog does not do well with other dogs. I shared my concern with Tom and he worked with my her and she did great with the other dogs! Tom went above and beyond with his time and compassion so we felt good about their stay and know that they enjoyed their time there. He sent us videos so we could see how they were doing. We will definitely be coming back! We’ve never given a five star review but Big Dog boarding is definitely deserving!"

"We camped in Branson over July 4th and needed a quick solution so our dog would be safe and we could enjoy a bit of Branson. I am so so happy we found Big Dogs Boarding! It’s a nice mom n pop set up. The kennels are large and very clean. Our pup got to enjoy outside time with the other pups in a large pasture and relaxed in the temperature controlled kennels. I can’t recommend Big Dogs enough! If you find yourself in the area definitely give them a call! It was such a relief that our big boy was in great hands."