Pet Supplies Plus Springfield (W. Kearney)

"All the workers are so nice, prices are comparable to online shopping, and thankfully they have wet food my picky boys will actually eat. Some of the items aren't the best but they always carry something else in the same price range that is either better or has a better aspect even if it doesn't match exactly what I'm looking for. I love visiting the birds even though I can't own one and the animals they do have for sale (reptiles, birds, rodents) actual look healthy unlike other pet supply places that sell the same breeds. Love the membership program and the freebies offered for shopping with them."

"I never go wrong when I visit the Kearney store to shop for my cats. My cats are very picky (who's is'nt) anyhow when I buy food they don't like I just return to exchange for something else they do like. No problem. There inventory is amazing & it's always in stock & nicely put on their shelves. I admire that. No looking all over for one thing when it says it should be in stock. This store never let's me down."

"The customer service was great! I was approached as soon as I started browsing for fish, and all the questions I had they were able to answer. However… I decided to get 6 guppies last and over that course of a week I’ve noticed complications such as one fish just who just died and another one who looked to have had scoliosis or spine issues in general (died while I was asleep, and woke up to it at the bottom today.) Not only that but two of the black guppies I have seem to have ick, they have white spot on their tales where as the guppies of the month don’t… the problem with this is that most treatment options for ick can kill my plants and snail especially medication. I’m trying to increase the heat slightly to see if that will help but this is more against where they are getting their fish from… I got my water tested at Pet Supplies Plus and my water levels had no ammonia, no nitrite, and a safe level of nitrate. I have a sponge filter, a fern, a heater, grow lights that I cycle on and off with day and night, a thermometer, and an air stone as well as a vacuum that I just used yesterday cause I passed the week mark. And even though I know this is a local pet store, I just find it unsatisfying to think that if these fish weren’t in my care they wouldn’t be getting the help they need… and I won’t be purchasing fish here anymore. The photos show the difference between the spine of two different fish I got. ."

"They had most of what I was looking for. Only had 1 item they didn’t carry. The regional manager told me about another kind of food (Halo) that would be just a good for my dog, already had the Glucosamine added to the food; which would save on that cost. Also the food he showed me was about $20 cheaper for the same size 22 pound bag."