ICON - Lenexa

"Should be zero stars. Aside from being forced to wear a mask 24/7, they prirotize ejected over non injected. So if you say no to covid injections, good luck getting in. Try Vince or Altasciences"

"Screening was smooth. Checkin took awhile but was worth it as I was accepted into the study fully. I advise people to know that each study has back-ups. For example my study had 19 people but only needed 14 to dose with the medication.For some reason people act like they are not told that. Food was ok I stayed for 6 nights wasn't bad. The showers needing some updates and some of the employees needed to sharpen up on training(drawing blood) .I was paid on time which was greatly appreciated. I want people to be encouraged to not give up as I've done 15 studies and I was a backup for 3 of them and somehow some way made it in to dosing day."

"This being my first study I wasn't really sure what to expect. They have and incredible staff at this location. They are a crew of dedicated, friendly, and authentic individuals that complete the whole of a great experience. I feel that the care level of the staff is at 100%, and the transparency level is equally matched. I came for the money and will leave with some wonderful memories. I did have a surprise within the first 2 days when I learned that a prospect(me) was not guaranteed a spot in the study. You will still have to have superb lab work throughout the study or you may be asked to leave. This may be something that could be brought to the conversation with the volunteers prior to enrolling in the a study. The facility is well cleaned, stocked with linens and maintenance is well kept. Perhaps a review of the nutrition value of the food served here could be analyzed as well. All in all a 5 star review. Thanks, for the experience. JWM"

"Update it’s been 8 months since the last time I was put as an extra in a study. I decided to give it another try, and the exact same thing has happened, this will likely be my last time doing a study at Icon. They bring in extra people but when the time comes that you are that extra, they don’t communicate with you, they zip around you with no word. It’s unprofessional seeing that in order to do a stay you make arrangements and it’s treated as just another day for them. I do not recommend wasting your time."

"This is the worst place to do a study at. The food is not all the way cooked and the staff even acknowledge it and have talked to people who have the power to change their catering company but they refuse to. People have found bugs, mold, and even plastic cooked into the food here. The chicken is clearly undercooked and they claim it’s a coloring issue when we all know that chicken is not served pink and slimy. The bathrooms are filthy and the showers have mold and other nasty things growing around them. I have attached pictures to prove it so they can’t deny it. If you are a sponsor your research can possibly be compromised by a subject getting sick from food poisoning. There have been multiple subjects here that have gotten sick because of the food and they blame it on study drugs. Even staff have tried to complain on behalf of the subjects to the higher ups and they ignore the staff and subject complains because they claim the catering company is the chefs and they know what they are doing lol. Go somewhere else if you would like to participate in clinical research or if you are looking for a facility to help you get research done for you company."