U-Haul Moving & Storage of Lemay

"Lonnie (I think that was his name) has fantastic customer service! I've been here a few times and every experience gets better. I know i can count on this location to take care of all my needs. Thank you."

"The facilities are clean and easy to access. Ganeice is very helpful and friendly! I would recommend using this location for storage or moving needs!"

"The staff installed my hitch with utmost professionalism and tactfully assisted me in understanding the use of my new equipment. The GM was absolutely amazing and hands down the best that I've seen, in all my time renting from U-Haul this was my first time coming to this facility and I will definitely drive out of my way just for the experience that the staff/GM has provided me."

"The location has good workers but unfortunately it’s outshined by its bad ones. I work for a moving company and today upon renting my truck one of the workers (janeen) tells me if we bring a truck back dirty she will ban us. Not only is this wrong because Uhaul bills you a fee for cleaning the truck, it turns out it was also a lie because while she claims to be a manager she is not. Jamal is the store manager but I can’t say he’s much better since he’s letting his customers deal with this terrible customer service. Do not go to this location unless you like being disrespected for nothing other than wanting to rent a truck. I can’t stress enough of bad the service here is go to 1641 S kingshighway location or ballwin if you have to. If I was jamal I’d keep janeen away from customers entirely and have her exclusively clean out trucks and toilets. Since the most basic customer service tasks are beyond her abilities."

"Great experience overall. The mobile rental feature is convenience at its finest; Super easy to use and extremely efficient. Customer service was quick to respond when I contacted them and the representative was friendly and knowledgeable. The location was very clean and orderly. I would highly recommend this location to anyone. I will use this location for all my U-Haul moving needs in the future. Extremely satisfied customer. Thank you."