Baumann Property Company

"I requested many times last year to have extensive mildew cleaned in our basement common area, but one year later it has not been touched. They do not follow up, take forever to perform maintenance when requested, and don’t keep records."

"the property used to be a lovely N.c. property. I understand Bauman took over. They never did a due diligence or they would have seen how dilapidated these currently are. There's derelict vehicles all over the property. Expired plates by years and not drivable. The weed is so strong in my homefrom a neighbors house it gets in mine. I've been paying someone to come and fix things in my home. Bad leaks, my gate is falling apart and the roof had fallen out by my bedroomyfor over four months. There is so much trash in the courtyards its this place has become a disgrace. Oh and get your staff some golf carts here. There's 452 units here! What disgusting mess this has become. Why don't you care?"

"I have never deal with such an unprofessional business in my life. I rented here for a year, my roommate and moved in and went without a refrigerator for about a month and a half. Poor management, the company cannot keep a property manager it save their lives. We had no one to call if anything went wrong. About the last 2 months of the year lease I singed, my roommate and I kept getting letters saying we owed them over a grand. We never missed and payment and it left us confused. The letter went on to say that we would be evicted if we didn't pay it. So, we called and emailed and never heard a response. This went on for weeks. We needed an explanation, they were not getting money out of us without one. My roommate finally got to talk to them after weeks of no response and they told her, "it was a clerical error" and it was a mistake. After moving out, my roommate stayed and got a new roommate and they informed me that they are once again, receiving the same letters telling them they owe Baumann Property Company a huge amount of money. This place is a poor poor excuse for a business. I DO NOT recommend this place or any of its properties. They knew we were two young girls and tried to scam money out of us, and by the sounds of it are trying again with my old roommate and her new roommate. VERY SKETCHY!"

"I have lived in Hillcrest apartments for nearly 8 years. The property has deteriorated BADLY over the years. Management has switched out soooo many time, i can no longer keep track of the employee names in the leasing office. Maintenance men are found from the streets, majority seem to suffer from drinking and substance abuse issues. I went in person to put my work order in this morning for my AC and i was shown a stack of previous work orders for AC unit repairs. I was informed that there's only ONE PERSON qualified to fix AC units. When do these guys realized its time to hire outside contractors  to assist with completing the work orders for the AC UNITS? Ive lived here since 2012 and ive never paid rent late. I can no longer live under the deteriorating conditions of HILLCREST apartments so this will be my last year here.  The temperature is in the nineties and im currently 7 months pregnant with Asthma. I need my AC TO WORK. PLEASE DO NOT MOVE HERE."

"If you arent too fond of your apartment being flooded with sewage water every time the seasons change, I strongly advise you to take your money and heed this review because Baumann Properties has a horrid & faulty plumbing system that is consistently neglected. The only thing worse than those failing pipes is the management team who seem to be good at two things; collecting rent and being incompetent. There was a severe water leak in my apartment complex that had been flooding since 12:30am-12pm on January 7, 2014. Several residents tried to contact the Missouri Sewer and Water Company as well as the fire department; however there was little that could be done on their part. Attempts made at contacting maintenance did not help as myself, nor any of the other tenants could get in touch with any personnel using the 'emergency number' provided by management. This water leak not only caused damage to residents' units, but there was water pouring from electric lighting fixtures from the ceiling, posing a serious safety hazard. Not only was I in fear of my property being damaged, I was also in fear of my safety as nothing was being done to stop this leakage. For 12 hours water continued to pour from the ceiling, causing the ceiling outside of my unit to collapse. Ameren UE electric company was alerted of the situation and immediately came out to shut off all resident's electricity. I was without water, without heat (in negative degree weather), and without electricity from 2 am until 9 am on January 7th, 2014. At 9 o'clock am January 7th, 2014, a building inspector along with several local officers and firemen knocked on my door alerting me that I had to evacuate my apartment because my building had been deemed condemned due to safety violation’s causing my apartment unit to become uninhabitable. After several attempts at contacting Baumann Properties, I was without any further knowledge or updates in regards to my housing. I was homeless. I contacted Baumann Properties at 2:30 pm on January 8th, 2014 to see if any provisions were being made in regards to the evicted residents. The receptionist who answered my call was tactless, unhelpful, and dismissive. She rudely informed me that the property manager was on the other line and would contact me immediately following the conclusion of her phone call. No one ever called or responded to my emails. My condemned apartment is no longer livable and Baumann Properties/Hillcrest Apartments has said nothing about reimbursing or compensating me for my trouble, nor have they given any provisions for those who were forced to vacate the premises due to management/maintenance safety negligence and carelessness. On January 8th, 2014 I contacted American Red Cross for shelter or housing options, as I have been homeless since I was forced to evacuate my condemned apartment building on January 7th, 2014. I was told by an American Red Cross representative that it is my property manager's responsibility to provide housing provisions. I was told by the representative that they would not be able to help me due to the water main break in my apartment building and it must be taken up with the property manager. On January 8th, 2014, I contacted Hillcrest Apartments, once again, to see if any provisions were being made as to my housing. I was told that the property manager, Tiffany, said that the apartments were 'being worked on' and until then Hillcrest Apartments would not provide any provisions and would not reimburse me for the expenses I paid for a hotel. I am currently homeless and have paid my rent up to date for an apartment that I cannot access or use due to negligence on management's behalf. Baumann Property Company is not only ethically irresponsible, they are unprofessional and careless when it comes to the safety of their residents"