Century West Pryor Apartments

"The only complaints I have are #1 The dirty garage. Had to get a cover for my car because it is covered with dust after just one day. #2 Tandem washer/dryer has been replace 2 times. Still a pain to use . Otherwise all is fine."

"I just signed a lease for another year. The location offers easy access to 470, and thus anywhere in the metro area. Great accessibility to stores and restaurants. Beautiful pool and great amenities. Underground parking keeps us out of the cold. We did have some issues with management, but since the arrival of Courtney and the new staff, dramatic improvement has occurred. I appreciate calling this place 'home.'"

"The leasing agents are so welcoming and friendly and super helpful. They’re eager to answer my questions and find the answers to any problems. My interactions with Tasha one of the leasing agents as been nothing but positive. She is so nice and supportive & doing her best to help you as a resident or future resident. I’ve always came in an seen how they interact with the community of residents and workers and it’s just like family and you’re welcomed into that family just by being there. So thank you Tasha for the great experience!! To the guy that does it all to keep this apartment clean, tidy and smelling so good! Robert thank you so so much for doing this not only for us moving in soon but for everyone that is in this community because it does go a long way the job you do! And all I can say is the scent in the lobby, I will need the details because my bf wants our new apartment there to smell like it lol. Thank you Robert!!! John thank you too! For helping us find this place and making this first apartment an easy ride! I truly am appreciative of everything you’ve done for us, it was the easiest process and you did an amazing job so keep doing what you’re doing because it works, you sold us on the deals and the apartment!"

"I received such great customer service from LaTasha. She was so very professional and helpful with me in showing me the 1 bedroom apartments and all around the complex. It was so beautiful and exciting. I truly want to make my home here. Great job LaTasha! Looking forward to working with you within a few month."

"I had really high hopes for living in this apartment complex. I was incredibly excited to find a place to live that accepted my large dogs. However, I had issues with a maintenance worker (thankfully he didn't last) and with fellow residents regarding my dogs simply because of their size, not their behavior. This isn't management's fault specifically, however, I felt that if they plan to be as dog friendly as they claimed to be getting me in the door, then they need to discuss this with other future residents who do not want to live in a very dog-friendly community. This also included only giving a weeks' period of doing routine maintenance instead of giving everyone a specific time they would be entering their apartments. I do not have the means to remove my dogs from the premises everyday all day for a week or lock them in a room/kennels for 8 hours all day. My other issue was with the increased fees that occurred during my residence. They added an amenity fee, an electric fee for the amenities, and began charging hourly for the community room, even though the amenity fee should be including that already. I had the unfortunate timing of booking the community room on 6/24 for 7/4 when it was still a deposit, but then changed to a fee before my deposit was refunded, and they did not want to give it back to me. They were supposed to issue a refund to my credit card, but to this day I STILL have not received my $150 deposit refund. The amenities are often broken as well--during my use of the community room, my family had to go all the way down to the south courtyard because both the grill in the community room area and the pool area were broken. The south door scanner has not worked for mobile entry for months and still was not working when I moved out. I was told that the company that made the scanner went out of business, so I guess they just aren't going to do anything about it. EDIT: I finally received my refund Monday afternoon 9/18... two and a half months after the fact. They also require you to use valet trash service, which was frustrating for me, one--because I lived directly across from the trash room and two--it constantly made all the hallways reek of trash for hours if not days. I was also frustrated by my rent increasing my $68 a month from my first lease to my second lease, but then when I looked at available units in my floor plan on the website, they were all priced lower than what my original rent even was. I am also hearing that they have dropped the price of garage parking to $50/month, but making it required because the businesses in the front are complaining about lack of parking for their customers. Adding this with all the other fees, you are looking at an additional $150 on top of your rent. If you have one or two pets, the pet rent would make it $175-$200 on top of rent. That is a very high amount to add on every single month. I will say, the property management staff seems like an improvement from the previous group (they were all fired). My inspection and moveout process was very easy, and I am getting all of my security/pet deposit back less the water/sewage etc. charges that I owed up until my move out date. I really hope that this new team can straighten out some of the issues of this place, so it is less frustrating to deal with, but the continued added fees are still a continued issue."