Shell 2202 East 31st Street, Kansas City, MO 64109

"They charge a nearly 10% fee for credit cards. Ridiculous"

"I honestly think this is the best inner-city Shell gas station. They have such a wide selection of product, it's amazing! I recommend this Shell, over all other Shell's, to anyone who wants to feel at home. I swear you walk right into a grocery store when you come in here. And, by the doors, they have their casino area. Not to mention, they have a change counting machine."

"DEFINITELY PRICE GAUGING‼️ RUDE AS HELL, AND NOT INTIMIDATING AT ALL. SOMETHING/ SOMEONE GOING TO HURT ONE OF THOSE WORKERS. THEY CAUSE A LOT OF FRUSTRATION FOR THE PEOPLE IN THAT AREA, PATRONS...SMH"

"They allow a bunch of homeless people to hang out front and badger you as you come in. I'm not on a high horse here. That just could be intimidating / a safety hazard for some. They also do the dumbest thing I've ever seen. I went inside to pay for my gas to avoid the ridiculous holds gas stations put on your card for paying outside. This place literally charges you a fee to use your debit, credit card. Any kind of card. Like whatever dude. It's 2022. Everyone uses cards. That's just cheap of them. Would not recommend this place"

"I can to the store to get my daughter some beverages. The total came to $20.43 and I wanted to go through the prices of the items. Asked the man how much everything was, he was telling me very fast. I asked him again telling me very fast, trying to calculate the total, he then told me very rudely that he does not have time to go through the prices with me and if I do not like it we can do a refund after I purchase the items. I do not want to that especially first and a person who works in customer service I would never tell a customer that be rude to them then make them go through a refund process after they make the payments improper way to do it, you never do that or say anything like that to a customer. Poor customer service."