The Vitamin Shoppe

"Tonight was the 2nd time in the last 2 months that I planned a trip to this store to pick up a few items and when I got there, the doors were locked in the middle of normal operating business hours. This is very unprofessional and the corporate office should be very disappointed. I shouldn’t have to call a business during their business hours to see if they’re open in a normal business day."

"not happy with this store. i made a purchase of one vitamin they had in stock, and went to pick it up after work but the store was closed so the employee could have lunch. instead of waiting the remaining 30 minutes of their lunch i went home. i patiently waited for a notification of my order being ready, and checked to find out that it was cancelled. i also got no notification that it was cancelled. i called and was told that the order never arrived. i feel that having my purchases just shipped to me would be easier, i don't like how i have to pay more for that. this isn't the first time i had to wait for the employee to return from lunch."

"Super friendly staff & very knowledgeable we will be frequenting this store...love it!!! As people with a few health issues, they knew their stuff & really took care of us"

"The service at this store has gotten worse over the past several years. Today it was intolerable. I went in, not a person there except for one male clerk talking to another male about football. The clerk made eye contact but did not greet me or ask if I needed assistance. I went over and selected my favorite soy protein and brought it over to the check out counter. The clerk still talking, now about trucks, standing at the end of the check out counter looks right at me, with my two jars of whey protein on the counter. He does not ask if I'm ready to check out, just turns away and continues to gossip. After a minute or so I think I don't need this, and start to walk out. He just watches me walk out without saying a thing. What is this, is it just total incompetent and non-caring? Did he not think I needed service because I'm elderly? Or because I was wearing a US Air Force hat does he not like veterans? I'm have writen corporate. If I don't get an explanation and an apology, I'm considering filing an age discrimination complaint. NEVER AGAIN AT VITAMIN SHOPPE"

"Dear Vitamin Shoppe, I wanted to take a moment to express my deep gratitude for the exceptional service I received from the clerk who helped me on Saturday. I had just been to the vet in an emergency on Friday, where I was told that my beloved dog was going to die because I did not have $2500 to buy a specific medicine and hospitalize them. I was devastated and felt hopeless. However, after researching all night, I found a couple of things that could potentially help my dog and had a few questions. When I called your store, he listened intently and immediately asked how he could help. I explained my situation, and he dropped everything to assist me. He answered all my questions perfectly and provided me with valuable information on the products that could potentially save my dog's life. He was patient, kind, and knowledgeable, which gave me the confidence I needed to purchase the products. Thanks to His exceptional service, my dog's life has been saved, and I owe it all to him. I cannot thank him enough for his kindness, empathy, and professionalism. He went above and beyond to help me during a difficult time, and I will always be grateful for his assistance. In conclusion, I highly recommend the Vitamin Shoppe to anyone in need of quality products and exceptional customer service. Thank you again, for everything you did for me and my dog. Sincerely, A now lifelong customer!!!!!"