DICK'S Sporting Goods

"They have good but honestly I could get the same stuff cheaper from Amazon"

"My kids love this store for new nice shoes super service in the employees"

"My husband and I came in to check out bikes. Picked out a couple bikes and were told they could be assembled the next day. I was called the next day to confirm what size bike my husband needed as it was not written down. They also had not written down that we wanted kickstands added and slime in the tires. I again asked if the bikes would be done by the afternoon as we were traveling from an hour and a half away. I was told yes they would be done. We arrived at the store at 7pm and and employee told us, "Willy was supposed to call you." We find out my bike was not even in the store. We were told inventory showed two of them in stock but they couldn't find them anywhere in the store. We asked if we could at least take my husband's bike and come back for mine at a later date. They told us my husband's bike was only half assembled. We had told them the previous day we were driving from out of town. Very frustrated that we didn't receive a phone call and wasted a trip for nothing. Management, while sympathetic, made excuses for their lack of communication. There seemed to be a breakdown in communication between not only the store to their customers but between management and employees as they also did not write down specifics we had asked them to put on our bikes (kickstands, correct size, slime in the tires) and didn't know who was working/responsible for assembly that day. Management offered to throw in the kickstands for free but they were just a drop in the bucket for how much we would have been spending, so my husband and I decided to take our business elsewhere."

"Randy in the shoe department was a God send today. We were having issues finding indoor and outdoor cleats for my son and he was very helpful. I had to bother him 3 times and each time he was more than happy to help, and found exactly what we were looking for. I will definitely be returning to this store."

"The man who fixes the bikes at the store is AMAZING!! He went above and beyond to make sure our bike was not only fixed but made sure it was safe for my daughter. We just bought the bike and only had it for two weeks when We took it to get both the front and back tire tubes replaced cause they were flat. When we picked it up it wasn’t quick put back together properly. The man wasn’t the one who fixed the tires so when he got our bike to us he noticed the tire wasn’t right. He stopped what he was working on and took the time to correct it for us right away. Not only did he do that but he did an overall check of the bike for us and corrected a few other things that needed attention. I really appreciated how he made sure we were taken care of. He was amazing!"