The Children's Place

"Do not purchase from this place. Tried to exchange a pair of jeans but because I don’t have a receipt they won’t. Along with a purchase of 150 in clothes that were delivered absolutely nothing was done so now I’m stuck with pants to small and a charge of 150 with no clothes. This place is just getting worse as the years go on."

"If I could give this poorly run nightmare a negative 10 in stars it still would not be enough. I paid for a egift card on December 21 to take advantage of the stores offers to earn an extra reward card of $20 per $100 spent. They also had 2x the children's cash and 3x the points when you shoped through December 25th. Not only did the egift card not work the company refused to give me my money back or honor any of the deals. I missed out on all the shopping and just got my $100 back yesterday January 12th. There are no sales and all the winter clothes are gone. They need to be shut down. This place is a nightmare I found cheaper better clothes at walmart, Target, and Old Navy. Even Dillards had better deals. I will never shop here again"

"I bought 3 pairs of bootcut jeans, all size 8. Out of the 3 only 1 did not fit my daughter. I had the tag & receipt so I brought in to exchange for another pair of the same size. Tasha, the manager, was the most unpleasant person I have ever dealt with. Because I just needed to exchange for the same size, she wouldn’t do it. I either had to purchase a size 10 or return the jeans. I even called their corporate number & they said the same thing. I guess they make every pair ‘perfectly’ sized & us parents are dumb & liars. They just lost a customer but I guess that doesn’t really matter anymore in today’s society."

"I have relied on Children's Place online sales for years. I love their selections and really try to keep close watch for the cute matching options for siblings. My girls enjoy their wardrobe which is primarily from this company. Today was the biggest disappointment from their customer service. First of all I was buying a couple shirts, and 3 pairs of boots for a special event this weekend. I chose the boots through Children's Place because they had the sizes I needed and they matched. Went ahead and paid for Express shipping. Evidently while pulling my order together 1 key pair of boots was either unavailable or they forgot to put it in so it was immediately canceled. My bank account was already deducted the full amount for my original order. I only get notified that 1 item was canceled by reading the tiny tiny fine print after noticing the order amount was different. I called to see if they can ship this pair of boots or track to a store near me. Not willing to do that. Had I known that item wasn't available I would have canceled the whole order. It is already shipped. I have to wait approx 7 days to see the adjustment in my bank charge, but they claim it isn't charged to me this is only a hold. The payment was processed. It was charged. Dont try to play with terms to make it sound less inconvenient. I was only offered 50% off to reorder that pair of boots again but would still pay full Express shipping. That amounts to an $8 discount but would have to pay $20 to ship. I asked if it can be sent to the store. "Uoohhh sorry for the inconvenience but we can't do that. But I can give you $10 for your next order." I don't want another order. All these things you are offering are in bright red blocks on the website offered to everyone. It isn't a resolution. I want to return my current in transit order. NOPE you can return by mail just pay shipping or to store for STORE CREDIT. WHAT ABOUT THE $20 SHIPPING? What if I dont want store credit and want my cash? What about the $15 in coupon credits I wasted? I'm going to Target getting my matching boots, and selling this order on a resale page. I'm never buying Children's Place again. Only way to make this right is to send the boots I wanted and reimburse me for the shipping since the entire order will be useless and I have to go to another store to buy what i wanted. I'll pay the other store full price just to be done with this experience."

"My son is hard to buy for because he is tall and a bit husky. I had returns from four different online purchases. The young lady that did my return was an absolute sweetheart. She was very patient and understanding. I enjoy shopping here! They have great quality clothing and they are cheaper than other stores in most cases!"