Dobbs Tire & Auto Centers Tree Top

"Although I did not have an appointment, they were able to get me right in to replace a blown tire (freakin pothole). It had been a rainy morning so I just threw everything loose into the trunk after I replaced the flat. When the tech was finished, he put all the tools and everything else that I had removed from the spare tire compartment back where it all belonged, and everything looked very neat. Thank you for doing that!!"

"I recently had a battery issue in a parking lot near the Dobbs at 1116 Sulphuric Spring Road. I walked over to Dobbs not sure what to expect. Brittney the store manager went above and beyond to help me out, loaning me the equipment I needed. She was courteous and never made me feel less than trustworthy. They wouldn’t take money so I offered a review and future business. Thanks so much for helping me out. I look forward to seeing you in the future!"

"The Sulphur Spings Dobbs location is by far the best all around location I’ve ever been to. No exaggeration. I called on Friday 2/24/24 to schedule a safety and emissions inspection for Saturday 2/25. I spoke with Jacob. I could tell by his voice they were booked up but he said if I could be in at 8am and they’d get me in. I was in and out by 8:36. Fast forward to me at license office. I had all the documentation minus something called an “ID/OD” because I had an out of state title. I called Jacob from the license office and let him know what was going on and what I needed. He said to go ahead and bring my vehicle back SAME DAY and they’d get me in for the ID/OD. Jacob and the team at Sulphur Springs Dobbs went ABOVE AND BEYOND for me. Best customer service I’ve ever received/experienced from an auto repair facility bar none. Thanks again Jacob and team!!!"

"After having customer services issues at other locations, we started going to this one and have been very happy. Most recently I called to get information on a new set of tires and Brandon happened to answer the phone. He was very kind over the phone. I ended up bringing my car in for him to find the numbers I couldn’t locate. He was very thorough and gave me options so I was comfortable. I left knowing I was in good hands. He excels at customer service! Thankful he is at this location."

"My car had a blow out on the highway, both driver side tires. I called Dobbs since they were located close to my house. Brandon answered and was very helpful on the phone and said to go ahead and be towed there and they would take care of me. When I got there, Brandon had already pulled up my information and made sure that not only was the tires I needed in stock but also that they would be able to get me taken care of before the end of business. While I was sitting there waiting I had a good amount of time to hear employee interactions with customers. I have never heard an employee like Brandon in my life. He cares for the people who walk through the doors or call for help. Every customer or even potential customer was treated with respect and courtesy. I will easily be going back to Dobbs for any automotive needs because of Brandon’s candor and empathy!"