KFC 1731 South Madison Street, Webb City, MO 64870

"I want to say this has nothing to do with the Help, The KFC franchise is getting too Expensive, yes you have good food, but i can rarely afford to buy it, just saying, most of the time, ill choose another because your prices are getting to high, you all are doing great as far as clean and freindly staff, diffrent story across town of course."

"Jaycee = Great Manager, very helpful Katelyn = The Opposite Ordered 2 buckets of chicken, drove 25 minutes to pick them up and bring them home. The website said 2 of each piece of chicken, in not only the redeem page but the checkout page too. Instead, we received all dark meat. Since I am so far away, I called, and asked them to put 2 Breast pieces as a credit that I could pick up for my father next week when I was closer to town...2 pieces...2 and no refund needed. Jaycee was more than accommodating, Katelyn was COMPLETELY unwilling to sacrifice $4 worth of chicken to appease her customer. So I was given the option to take the chicken back (25 mins), swap out the pieces, and drive back (25 mins), today only... Needless to say, I will not be back. And with that level of service, I am confused as to why she is above Jaycee in the pecking order. Changes needed. Hope corporate is watching."

"They advertise a buffet and then when you go in its, whoops, only kidding! The chicken sandwich was fresh and tasted great. KFC has become very expensive. It's been a long time since I stopped in, and I'm afraid it will be a while before I return."

"2-4-2023 2:25pm my husband & I stopped to share a pot pie & french fries. The food was very good & hot. However all the tables were dirty & the air conditioner was on mind you is only 45⁰ outside. I ask one of the workers why it was on, she said because it's warm in here. We had to eat with our coats on. We were the on ones in the place for a good bit, no reason for anything to be dirty."

"So the 5 stars is for the service and new Spicy Chicken sandwich. This location is in another town, but I'll definitely be back. Sissy and Leah are awesome, and have great customer service. Also they drive thru line moves fairly quick. I think the KFC Spicy Chicken Sandwich is the best one around and will win the chicken sandwich war! If you haven't tried it yet, stop in! The opinions stated here are my own and not provided to me by the owner/operator of this establishment. My goal is to provide honest feedback on my experience, and encourage everyone to provide feedback on their experience. Your experience and opinion may differ based on a number of factors. No monetary compensation was received and I was not required to write a positive or negative review."