Subway

"Bought Subway sandwich at Subway and Walmart told him I had to carry the sandwich that my wife was shopping and get her and come back and eat the sandwich. They told me once you walk out of Subway you’re not allowed to come back and eat your sandwich I thought that was pretty bad."

"THIS IS NOT THE SUBWAY YOU WANT TO EAT AT! TRUST ME! went into Walmart to buy a few items and pass some time. I sat down in the subway dining room (which was empty) to pass a little time before I had to pick up my daughter from gymnastics right down the road. I fully intended to buy a kids meal before leaving, I just didn’t want to get it too soon so the bread wouldn't be soggy from the mayo. A female associate told me I had to make a subway purchase in order to sit there in their dining room (which was empty). I explained to her I was planning to make a purchase but not just yet. She told me I had to make a purchase at that time or leave. Again I tried to explain that I was waiting just a bit to do it but she asked me to leave. I tried to explain again why I was waiting and she told me to leave or she would call the police. She told me I was trespassing on private property and that I had to leave. I decided at that moment that this was not the store I wanted to be served at anyway so I went down the road and purchased from a different store. This subway associate came over looking for an argument as I was literally the only person sitting in the dining area and they did not need the seat for another customer. THIS IS NOT THE SUBWAY YOU WANT TO EAT AT, TRUST ME!"

"I ordered two 6" subs, 2 bags of chips, 1 cookie, and 2 bottled beverages to be delivered (via Doordash) to my office for lunch for my husband and I. Our delivery was prompt and on time. Before I even had a chance to go downstairs and collect our delivered items, the manager of this Subway, Derek, called me on the phone number I added to my order. He immediately apologized because his employee had made a mistake and forgot to include our beverages. I commend the employee for being so honest and prompt to take responsibility for a simple, human mistake. I also greatly appreciate Derek's management style - he immediately offered to make it right by offering us free cookies next time we visit, which he didn't have to do, but was appreciate nonetheless. The food we DID receive was warm, delicious and well-made, and the service and courtesy we received from the folks at this location was top notch. Keep up the great work, East Kearney Subway crew!!! Thank you!"

"Super clean restaurant, extremely helpful and friendly staff, and management. Overall one of the best subways in Springfield. They don't take coupons but that's okay, I don't mind spending a little money on some good fresh food. Super excited that they started fresh slicing meats including roast beef it taste so good compared to before."

"As the event coordinator for a local small business, it's important that my events go off without a hitch. Subway came through. Ordering was a snap. Our order was confirmed a couple of times since I ordered a few days ahead of time. I was very confident they had the order and it would be delivered on time. The order was for 58 sandwich boxes that included either ham or turkey with lettuce, tomato, and their signature vinegar and oil. The box meal included a randomly chosen bag of chips and cookie. Our order arrived early. It was accurate. The food was what we would expect from Subway - fresh and tasty. Everyone was very happy. All in all - I am very pleased with the catering experience from this Subway."