Starbucks

"I pulled up to get my order (venti hot latte) and gave her a $20. She shorted me change and handed me out my coffee in a doubled-up plastic cold drink cup. I informed her I would not drink a hot beverage in plastic because it’s a carcinogen. She looked at me with disgust and was clearly put out. They poured it into a grande hot cup, instead of making me a new one. This is my second bad experience there with similar hospitality. That is two for two for bad experience. I will not be back. I really recommend the Regatta Starbucks brand coffee down the road or Monkey Island at Shangri-La has a Starbucks, coined Monkey Buck."

"It wasn't a bad experience. I just think the girls were exhausted or stressed out. My daughter had to repeat her order a couple of times, and we had to ask for our pup cups. Again, at the window, they only had skim milk, which is fine that is on the company. For a new Starbucks, it was surprising. We will be back."

"Wonderful service! I have been inside the store and through the drive thru for mobile orders - both have been quick and great experiences. We are happy to have you here! It’s a brand new location, and they’re figuring it out for what Grove needs! They’re much busier than expected (which is a good thing!) and it just takes time to get ordering down for a market you’re new to!! Be understanding of unavailable items. All in all - I think it’s been a great start with a wonderful crew!!!"

"I mobile ordered a drink came to the store at time they drink wasn’t ready, ok no problem I can wait. While waiting an employee only focused and talked to her mother who was standing in the side. Finally the other employee who was taking walk in orders starts my drink. My drink is done after waiting about 10-15 minutes after it was suppose to be ready. I walk outside to discover they forgot my cold foam again no big deal so I turn around come inside to have it corrected. Cold foam is also an extra 2 dollars I was gonna get that. For the first employee to be making her mother a free drink, finishes her mothers drink looks me in the face and turns around and ignores me! I threw my drink away called the store and was told I would have to come back for them refund me. Then I had to wait another 15 minutes for a refund. Probably some of the worst service I’ve ever experienced I will never go to this Starbucks again"

"They was already sold out of the muffin I wanted but the ham and Swiss croissants was really good. my bf got a strawberry refresher( he was very impressed) and I got the brown sugar shaken espresso with oat milk and it was VERY tasty!! Safe to say we will be back :) also staff was really nice for how busy they was"