Conoco

"Just stopped to get gas, nothing bad or great."

"After a month there has been no response from owner as I dod turn it in , of how a manager should behave and how a store should havs compassion for their customers because it was as little as spilt milk . .....The manager of this conoco sold rotten milk and because my daughter lived out of town who bought it for my grandchildren who were spending the night w me and I had no reciept ,she would not exchange it , she rambled on phone that I could have gotten the milk from any place and she would not take responsibility for bad milk ,I said stop stop talking an listen please and then I apologized and asked please exchange it so my grandkids can have breakfast and she hung up on me , so I called my daughter she could not find the reciept so I called back and manager said it was not their molk because all their milk had not expired yet she said no, so I took my grandaughter to conoco to explain to the other employees that it was there that their Mom got milk ,and that said no ,I told them I dont have extra money to buy more milk or I would ,and they said no ,so she called manager and was told it does not matter about the children circumstances but the store is not liable for rotten milk without a reciept ,I said do the right thing by these children so they will have milk and still would not ,so a man standing there said he will never buy gas at this station again and walked out , then manager told employee to give me a refund and tell woman an childrem they r banned from store , this manager was mored worried about her getting a mark on her store then a child and it ruining her reputation and a man was in store and he said I will never be back here to get gas an walked out as did another couple ,then other employee gave me a refund and manager told her to banme and kids from store . This manager runs this store like a boot camp and the employees so afraid to do their job and or lose their job have this woman putting them in fear"

"It’s a pretty simple thing for a gas station to get good reviews. Clean store, good service and friendly staff. This gas station is ridiculous. Bought a half gallon of milk for my mom and 2 of my kids that were sleeping over with her. Next morning that milk came out chunky, she tried to return it and the woman staff member decided to play hardball with a 70 year old woman because she didn’t have my receipt from purchase. They did finally give a refund after a 20 minute argument. Even customers behind her said they’d never return here. I will never again use this gas station, terrible service and mean staff. All you had to do was give her a new milk or a $4 refund, should not have turned into a stand off situation, just do what’s right people for the love of GOD!"

"So grateful to Debra, the gas station clerk who changed my tire around 10pm last night! I had hit something on the highway and was able to make it to this gas station. Help was coming but was about an hour away; Debra took care of it in about 20 min or less and I was able to carry on home safely. Thank you again Debra, I will pay it forward as you said! This station was well lit, open 24/7 and the bathrooms were clean. Excellent staff!!!"

"The staff is always friendly, and the store is clean. My only issue is as someone in a Wheelchair, the bathroom stalls aren’t wheelchair friendly. All the doors open in, so once you are in with your chair, the doors won’t close. If any of the 3 doors would open outward, it would have been great! The stalls are plenty big, but not when the door swing takes up the majority of the space."