Firestone Complete Auto Care

"Its ok, honestly. I mean their prices are really high, the warranty offered is no better than Walmart and pricing is double for my tire size on average. Their service shop tends to find things that actually don’t need repair for passing inspection in this city and they’ll try to tell you an item needs preplacing when honestly only a bushing needs changing. However, they do good work for what they do, they are friendly, and if the roadside warranty needs using they’re all over, so its worth that peace of mind I guess. Still, 200.00 for 225x50R17s is a bit much when I can get them for 80 just down the road with the same 50K miles warranty. Brand does in fact matter I get it, but I was never offered anything cheaper at this store, and Down the road I got offered the full pricing on various tires. That’s just poor service from this location."

"I had to have my car towed there one night late after work. The next day they were able to get my locking lug nut off (I didn't have the key). When they didn't have my tire size in stock, they put the spare on it so I could have my car back to get to work."

"I feel like I can trust the people that work at my Firestone. They tell me what needs to be repaired, how soon to consider getting the part fixed and what it will cost. They always help me, even when I just stop in to have tires inflated or something looked at. If they can't fix it right then, they take the time to set up an appointment. My car is old - 2006 Prius - but they've done so much to help it keep running and I'm most grateful to have their partnership!"

"Got four new tires at this location on Saturday & it was a pretty pleasant experience. I think his name was Chris, he gave us a pretty good deal on some weather tires. Didn’t badger us, didn’t seem too pushy and he even went out to my car to look at my old tires himself. Will most likely be back at this location for future maintence"

"Good old-fashioned customer service. The store was super clean. Efficiency and professionalism was consistent with each employee observed. Interactions felt sincere. All questions addressed. Walked away with reassurance and trust that our car needs were being handled by the very best. Will continue to have our vehicle maintenance here as needed. Thank you for a good experience."