Legacy Mount Hood Medical Center

"New workers don't know how do blood work 2 nurses had hard time finding vein & hit nurve I'm all brused.. 2hrs later smart nurse came & got it done in 10mins!! When I discharged & I asked nurse was can she remove my iv she was rude & told me do her job! Ask me use my injured wrist by putting pressure on my iv after she removed it. Nurse didnt tigh naught well to stop bleeding. I asked if she knew was she was doing?! She said r u nurse! I had good visit over week befor i went in er but not until I went back, first thing nurse said was we have another one! Was very rude & unprofessional. FYI for supervisor tell ur staff to be friendly & more kind to patience in future.. Owner needs figure out who does job correctly I'm still in pain from iv done incorrectly."

"This is a terrible hospital. Wait times are unbelievable and staff does not care. Came in with my father for prolonged back pain. Had an x-ray done. Doctor said there was nothing wrong that he just pulled a muscle and to take Tylenol. I tried to explain multiple times that the pain has been intense and ongoing now. She said that it was a pulled muscle end of story. Recommend taking Tylenol and cold press. His pain has continued and extended to include difficulty breathing. Went to a regular clinic to seek care. Turns out he has broken ribs. They were compassionate and caring. Actually listened to him and found the cause of his problem. Avoid this hospital at all cause they DO NOT care."

"slowest help, rude RN, also found a beer can under the sink.. how is there a beer can when you have to walk through metal detectors when entering.. worst experience, was there 3hrs before the doctor even came in."

"My first and 2nd day were great, I went in for an appendix removal. My surgeon was awesome. The ER staff was awesome. My first two nurses were great. They made me feel very welcome and they were genuinely just really good people. It wasn’t until the third day and the third nurse who was very adamant about getting me out of there even though I was in extreme pain I could not walk and I hadn’t had a bowel movement yet. that’s when the visit turned horrible she hardly checked on me whereas the others would consistently check on me even though they were extremely busy and I told them not to at certain points cause I knew that they were so busy and they were just such nice girls ! the third woman really doesn’t seem to like her job. I won’t mention her name but I’m sure she knows who she is."

"Love this hospital for ignoring important patients like have a hole in your hand but can help out everyone else, while socializing and ignoring you, it’s quite a skill to be so neglectful and have such a nice social conversation at the same time. Not to mention getting your blood pressure done on the arm that has a gaping hole in the hand but rushing you out while feeling you’re going to faint. Perfect. Or leaving patients with tourniquets on, getting rude and snippy and just overall the worst hospital I’ve been to and I’ve lived in Bakersfield CA with state insurance"