Providence Psychiatry Clinic East - Portland

"Whoever answered the phone today was very disrespectful. I said I was looking for a specific service, for context I am a young woman, they cut me off and told me they don’t have talk therapy there, which is not at all what I was looking for. I was looking for a service specifically listed on their website unrelated to talk therapy, but the employee heard my voice and dismissed me as not looking for any serious help. They were very dismissive and unhelpful, and seemed mad they had to answer the phone at all."

"After coming here for a bit I’m a little surprised by the negative reviews. I found the staff to be helpful and earnest. From the receptionists to the social workers, groups therapists, and psychiatrist I’m seeing. I have been seeing Dr Shaw and gotta say he’s hands down the most helpful psychiatrist I’ve ever seen. He’s been consistently balancing all my long term concerns with my short term goals. Sometimes those things can be at odds and he’s helped me get to a better place. Extremely helpful human. I have attended many of the groups as well. Not all all of the groups have been helpful but a lot have. I’ve done years of therapy and I kinda like the shotgun approach of here’s dozens of tools, keep the ones you like throw out the ones you don’t want. There’s no way of knowing what’s going to be helpful vs unhelpful other then attending them all and keeping an open mind. I do wish art therapy was an every day thing rather then a here and there thing. I think art therapy should be available to everyone and those that don’t want to do it go to a different group. Just my 2 cents. The therapist that has done art therapy has been doing a fantastic job. I think it creates a unique window into one’s own mind, emotions, and behavior. I wish there was a chaplain available like there is in psychiatric inpatient. Good experience overall."

"who turns away someone suicidal? don't they know how dangerous that is?? shame on this place and shame on the people working there. I wish I could give it 0 stars. people come here looking for a lifeline. words cannot express how much this place disappointed me, and how you should not put any hope into getting help from here. they should be put out of business, and the people working there should really find a new line of work. doing way more harm than good. shame on them."

"Fruitless, frustrating telephone conversation. No help at all. In fact, it's possible that the three phone calls I have made to this office since mid-June have had a deleterious effect on my mental health."

"I was lied to by the folks at Providence. As a domestic violence survivor needing therapy more than once a month, Kaiser authorized me to seek help with a contract psychiatrist. When I called Providence, they claimed their psychiatrists could only see people who had a primary care provider at Providence. Well, it turns out that this is completely not true bc I escalated this and was told this isn't true. Not to mention that when I went to Providence for an ER visit, my PCP was notified at Portland Clinic. I am convinced it's bc I'm a Native American woman bc my white, male friend at Kaiser was referred to Providence psychiatry and apparently was immediately accepted. I wouldn't waste me time with liars and cheats at Providence."