Stanton Optical

"Customer service was amazing! But the testing part was disappointing. No doctor on site. I couldn’t even talk about the most important reason why I was there. I have high blood pressure in my eyes and I asked for a referral or a paper to take to my PCP and they told me I have to see a doctor at their store through a screen and after that, they didn’t ask me if I wanted to make an appointment for that. The website says they do a lot of different kinds of testing and when I called to make the appointment, I told them I wanted to get my eyes checked for everything and I got nothing. The staff is super friendly and amazing, too bad that the testing with a doctor is through a screen."

"This is the place to go. Great selection, assisted by Aaron and Sallie. I had a small problem with my lenses and they stepped up to help provide a solution!"

"I recently visited Stanton Optical and was immensely impressed by the outstanding customer service I received. Francisco and Sally, in particular, were remarkable in their approach. Their friendliness and patience made my experience not just comfortable, but truly enjoyable. Choosing the right frame can be a daunting task, but Francisco and Sally turned it into a pleasant journey. They were incredibly helpful, providing insightful recommendations and patiently guiding me through the selection process. Their expertise and customer-centric attitude were evident, as they took the time to understand my preferences and needs, helping me make a decision I am absolutely happy with."

"This has been a very disappointing experience on most levels. The only saving grace keeping this from a one star is that the manager is friendly. I ordered glasses and paid for every single upgrade you an addition you can possibly buy. My first glasses came with the prescription reversed. Readers on the top of the eye and distance in the bottom. Then they were reordered and delivered correctly except there wasn't enough attention from the staff out into how they fit. After several attempts at getting them to fit correctly, my lenses were damaged while heating. It has been almost three months now and I'm still awaiting my new glasses. There has been excuse after excuse for why they weren't ordered, haven't arrived, needed the frames. Here's the number one reason for my review. You're customer relations and communication is less than adequate for any type of resolution to an existing client. I paid, you took my money and now I'm left fighting for the product I paid for and the Service I deserve. As a COO of a company here in Tualatin, I would have fired my employee for this lack of customer care. You're phone service is also a problem. You can't call the store directly and not one of your employees returns a phone call. I've had 50 minutes to drive home before paying this, so I've had time to reflect on my experience. Not good, not pleasant and very frustrating. Well as you've left me no way to respond to your response and a phone call only goes to an answering service that in return never returns a call. I'll leave it to you to reach out to me. But I won't wait long, for I feel I've waited long enough."

"If your looking for affordable glasses at a good price this is the place for you! They always have great deals going on. I've gotten glasses with them twice already. My second time was this summer and I'm very happy with what I got. They had a great selection of frames to choose from. A free eye exam and two pairs of glasses for $79.99 it doesn't get any better. Aaron helped me and was very nice and understanding about my concerns with eye pain. And just recently I referred my mom to Stanton optical after she had cataract surgery. I'll definitely refer other people in the future who need glasses. You won't be disappointed."