The Home Depot

"Everything you need in a hardware & lumber store. I couldn't get help in the aisle I was in and was unable to locate a free associate to help me."

"Great store. Found just what I wanted and more. A 5 star experience for sure"

"Delivery date was today the 15th. I waited a week to get my dryer when I ordered it. I received a phone call today telling me it won't be delivered until the 24th now. I think I should be able to be at the top of the list. That's 2 1/2 to get a dryer. I am not happy will not ever order anything again from Home Depot."

"Did a ship to store, appliances. One came in 3 days early and the store badgered me it had to be picked up nowww. I'm 200 miles away.finally got there the day the other appliances showed up. They only had one person who could run the lift and took some time to get them located. The loading person was awesome. And got it done. They get 5 stars to bring up the overall score."

"Arrived in the morning, asked for some help with a large order of lumber. After waiting about 10 mins someone arrived and asked me what I wanted. I explained I needed 15 2"x12"x12' boards, 16 4"x4"x10' posts, 2x6's, etc.. He asked 'you couldn't get a cart'? I replied I thought it was a lot for a cart, he said it was not, rolled his eyes and continued to be rude. He helped to load a few boards then another person arrived (Tyler) who began helping. Employee number 1 left, did not see him again. After loading everything the cart would barely move with two of us pushing. Tyler left to see if he could get more 4x4's as I was one short. I sat a bucket of stain on the cart, at which point it tipped spilling all of the lumber onto the floor. Another shopper and a couple of different employees helped to put the lumber onto two carts this time. None of the employees who helped to load stuck around a second after the aisle was clear again. Eventually I was able to check out. The lady at the register asked if I would need help, I replied that I would please. She called someone, they never came. I rolled the carts outside, unloaded both carts by myself and secured the load. During the loading process I observed a lift truck deliver a small pallet of something looking like shop lights to a truck. These could probably have been delivered in a shopping cart. Earlier I observed two sheets of plywood delivered to the front and someone help load them into a pickup. No help for me and the >$700.00 worth of lumber I purchased that day nor for the $400 I had purchased the week before. Was also great having to work my way around all the personal vehicles parked in the 'contractor' loading area. None of them had a fleet plate or logo. Saw a guy with a shopping cart leave with some short pieces of wood and 4-5 T-posts. Glad was able to use the contractor loading so he did not have to push the heavy (shopping) cart any farther than necessary. Pretty clear that individuals do not rate."