Goodwill

"PRICES!!! This one changed overnight. The prices for some stuff is expensive. I have seen broken items being put on shelf and priced like new. I was talking to one of the employees and they said they wanted to work in the back pricing items because they didn’t like seeing people keep coming back and buying more items cheap. They acted like the customers were taking from them. The funny thing is then they moved to the back where they price and items went up in price. The thing they don’t understand is that 90% OF THEIR ITEMS ARE DONATED. AND IF YOU DON’T KNOW WHAT DONATED IS , IT MEANS FREE. I also asked one day about an item not having a price and the employee gave me a rude remark of, I’m busy and you need to take it out front and ask them, we don’t do that out here on floor. Funny thing is a few days later she was putting stuff up and a few people asked her about prices and she went each time to see about price. How can you be so busy that you can pick and choose who you want to help? You work at GOODWILL, it’s not that hard of a job. But I will say some of the employees are nice and they have nothing to do except try to make your experience and their day go well. A friendly hello goes a long way. The one thing some of the GOODWILL employees have to understand is that they are suppose to help the community, not hinder it. And also that they don’t get paid more if they price items higher. They are supposedly a non profit, but the president of company makes millions a year."

"Bought a table with 4 chairs. Was told I had 24 hours to pick it up. However, when I returned with a "rented" truck within 24 hours and showed my receipt nobody knew where my purchase went. How does an entire table and 4 chairs dissappear with nobody not knowing was my question? An "hour" later, yes I stood waiting, I was told they accidentally resold my purchase. The mod couldn't get ahold of the manager at all trying numerous times. She decided to just give me my money back and informed me I would receive a discount for the trouble on a future purchase but that didn't happen either and no follow up from the store manager to discuss the issue."

"I like how organized the clothing and other items are. And the selection of household items. There's not alot of toys or kids books or furniture. I don't like taking my kids there, with me (even making sure they stay in the cart next to me)- twice now, I've had single male persons following us (hovering or walking past/by us) aisle after aisle, staring at us while on their phones."

"We go about once a month and we always see something new. We have bought a $150 dollar silver tray for $12 bucks a brand new pressure cooker $12 dollars. And loads of plus size clothing"

"Everything seemed so dirty. Now I know going in, that it isn't going to be perfect. But this is gross. All the furniture had fly's all over them because you could see how gross and covered with sticky stuff. No one even cleans the surface of anything. Every single cloth items I pulled out we're stained and dirty. At least clean the store. So items were also priced very bad. Broken items on shelves. Just bad all around."