ABC Mobile RV Repair

"Last month, on a multi-day road trip, the part of the murphy bed drive assembly in my RV came loose from where it was screwed to the bed platform and, when I lowered the bed one night, this piece, which looks like a large roll up window shade, ended up on an angle, with one end wedged between the wall cabinet and the bed platform and the other end down under the bed. I was able to free it where it was jammed into the cabinet and got it to fall all the way down through to the floor so I could put the bed back up and retract the slide for travel. I called no less than 5 Winnebago service centers near me and along my path as well as a number of RV mobile techs/independent techs to inspect the bed to see if I could safely lower and raise it to sleep on the bed. None of the Winnebago service centers would help me because I had not purchased my unit at their stores, and only one independent tech, was able to help me - ABC Mobile RV Repair in Eugene, OR. Rafe was able to squeeze me within 2 days after arriving in Eugene. He removed the fallen shade type unit and inspected the rest of the drive unit. With his inspection and evaluation I was able to continue my stay in OR and continue traveling, knowing that the bed would lower and raise as needed, even though a bit more work would be needed to fully repair it. I found Rafe to be well informed, professional, helpful, thorough and pleasant. I highly recommend him!!"

"Diagnosed my issue over the phone, showed up on time, got right to work changing the check valve on my water heater. Didn't waste anyone's time and finished in an hour instead of the quoted 2 hours and charged me accordingly. He even showed me the broken valve and explained why it caused my issue. Love that! He was also the only mobile repair to call me back out of the three we called. I'm happy as heck with this company, will absolutely be a repeat customer."

"Rafe fixed my water heater and did a straightforward job, although he seemed quite uninterested and cold the entire time. Next time I needed him for an electrical issue. He came, assessed the situation, gave me a quote, said he would figure out a time, and then ghosted me. I called and left multiple messages and he never got back - left me without power in my RV going into winter! It was really unprofessional and still have not heard from him to this day. Since then, have heard a few more cautionary tales about this guy... seems like the service is pretty hit or miss. Would advise going elsewhere, there are better mobile repairmen in the eugene/springfield area who will communicate with you and be up front if they don't want to take a job."

"Rafe is absolutely amazing! We had an electrical/solar issue and he fit us in and fixed us up. We are so grateful. He's extremely knowledgeable, friendly, and thorough, helping us with our warranty on the damaged piece. We will only utilize his services from now on."

"We had an electrical issue with our furnace. I called Rafe and made an appt for a couple days later. He showed up on time. Chased and fixed a couple of issues and had us working again. Really happy with the service. Rafe was really thorough. Very affordable."