Dairy Queen Grill & Chill
433 Northeast Stephens Street, Roseburg, OR 97470
Hours open
Monday:
10:30 AM - 9:00 PM
Tuesday:
10:30 AM - 9:00 PM
Wednesday:
10:30 AM - 9:00 PM
Thursday:
10:30 AM - 9:00 PM
Friday:
10:30 AM - 10:00 PM
Saturday:
10:30 AM - 9:00 PM
Sunday:
10:30 AM - 9:00 PM
Photos
Location & Phone number
About the Business
Dairy Queen Grill & Chill is a popular food destination located at 433 Northeast Stephens Street in Roseburg, Oregon. This unique establishment offers a delicious combination of fast food favorites and sweet treats, including burgers, hot dogs, and their famous soft-serve ice cream. With a cozy dining area and friendly staff, Dairy Queen Grill & Chill is the perfect place to satisfy your cravings and enjoy a relaxing meal with family and friends. Whether you're looking for a quick bite to eat or a refreshing dessert, this restaurant and store has something for everyone to enjoy.
Reviews
"Fast drive thru service, friendly service, and food was as ordered. No complaints"
"Took forever to get my order, it was wrong. They screwed it up again and were rude the whole time. God-awful high school brats working here."
"I am not normally one to complain but I had the worst experience EVER while going through the drive through tonight. When I pulled up to the order board a voice came on and said “what do you want”. I couldn’t believe what I heard. I have worked fast food before and still work in customer service. I could never talk to someone that way. I put in my order for a chicken strip meal and the lady just said go to the window. When I got to the window a guy opened it. I asked if he could scan my app for points. He jerked the phone out of my hand. He didn’t say anything to me. He just scanned it and took my payment then roughly closed the window. After a couple minutes he flung the window open and shoved my drink towards me. When I grabbed it he slammed the window again. After waiting another 5 or 6 minutes the guy did the same thing with my meal. But this time he glared at me while holding it out the window. I grabbed the box and he slammed the window again while giving me a dirty look. I understand people have bad days but I was nothing but polite to them. This was the rudest service I have ever received from any business I have gone to. The food was fresh and hot thanks to the cook but the people working in the front were so rude. I will not be going back."
"Dirty inside, floors are normally dirty, tables not too bad. Employees’ clothes look filthy, like they haven’t been washed in who knows how long. Trash on floor behind counter. Not a clean environment for food prep. It used to be a lot better, has gone way downhill."
"Clean and modern dining area, friendly enough service staff for fast food, and good adherence to the DQ quality standards. But something strange: Although there's a sign by the door, "Skip the line, order online", I walked straight to the order counter with no line, and had my meal in just five minutes. But my friends who were with me took the sign's advice, ordered online, and then waited 20 minutes for their meal, even after repeatedly going to the order counter to inquire about their order. I'd love to give you a five-star rating, DQ Roseburg, but do something about your horrible online order process!"
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