Subway (Harvard Ave)

"I was informed that they "Do not do water cups" when I asked for a cup for water after completing my order. It's $3 for a bottle of water here. They charge $14+ for most of their 12 in subs here. Add 3 for water, and your looking at about 19 for a fast food lunch. After doing manual labor outside with no water source, I looked forward to a standard complementary cup with some water as much as I did a sandwich. How cheap of the owner of this franchise to decide that 4.75 cents for a cup and maybe 1 cent for water was too much for his/her budget. I had a very very dry sub. Would not recommend. Update: Dear owner; I specifically asked "Can I get a cup for water?" To which your employee replied "we do not do water cups anymore"....... she was not a new untrained employee, she was very experienced and was probably managing. There was never any implied or mention of the size of the cup between either one of us. I actually thought she was joking initially. I believe you may have even come in right after, if that was you changing the cashier's till? There were only two ladies working. You should really do some retraining or hire more honest employees."

"I was having a very bad day. That I came in one night for a delicious sub sandwich that really made me feel better. My sandwich was specially prepared by your worker AnnaKari. I’m really appreciated her service and I can say that I would definitely be coming back. For AnnaKari service."

"The servers are all so nice and patient with you, the food is always fresh and new, one of the workers has even spared me $1:25 when I was short, its always clean there too!! 5 star review fs"

"The manager Amanda is as rude as they come! They wouldn’t let a 5 yr old use the rest room while waiting to order. She offered to pull a receipt out of the trash can so we could use the code in the reciept but swore up and down she didn’t have a code go to the restroom herself. I use to b work for Doug and I’m sure if he knew n lil child had to poop while waiting in line he would be fine with her using the restroom. But I’ll never visit another one of the establishments he owns after this."

"Food and service was great today especially the young lady that was serving me and my friends. The problem started when an older blonde haired lady came in and started berating and verbally harassing the girl that helped us over how the bread was being cooked. From our point of view the girl seemed pretty new to the location chain at least and even tried to communicate that she was told several ways on how to cook it. The girl stayed professional the whole time but looked very upset understandingly so. This woman has been rude to me and my friends a few times trying to rush us and acts annoyed when we take too long deciding to order. I was truly surprised to see an employee act this cruel as if she thinks she has no repercussions to how she behaved to the cashier. Truly shocking to see. Please treat people with kindness and do better. //11:00 am Sunday October 29th//"