Fred Meyer

"I want to balance this review a bit by first mentioning the months of friendly service. Tonight called for an easy exchange of goods. Each was found in the system during the return. A subtotal and division of store credit and direct debit return were mentioned. Suddenly the conversation became about a flag raised in the system about the date of my last return. The store employee demonstrates a policy over customer experience approach. I imagine this is how they are trained. Sensing this, I request a manager assist with the transaction. Gilberto arrives, and after I inquire what information might have precluded me from making the swap, I noticed his tone of voice change. I am refused service without a supporting document or event log pointing to a discrepancy. I expect gatekeeping of information in a customer focussed environment, and I want (wo)management equipped for any customer dissonance with transactional evidence such as a report of a more recent than recalled refund attempt. I'm leaving it at that for now. I hope Dean notices this and helps train a different conversational paradigm for customers to make use of besides, "this is policy that overcedes the posted policy within your field of vision, I won't explain it to you, and I will utilize my managerial authority to let you know that arguing now exempts you from normal store policy on returns. " Feel free to ask questions, I am shading it with my experience and I want to know if the information appears judgmental. I don't mind if it does, and the primary intention is to improve stressful situations like these."

"The ambience is unique to Corvallis and it being a fun, upbeat college town and the staff's energy matches it perfectly. What a fun place to shop."

"Great store, only problem is that since it's so small they don't carry all the things I need. Most of my stuff I can get here though, and it's clean, and the employees are always polite and friendly."

"Wow Been going here for years . Have always paid for my items while I buy cigarettes. It must be buying while brown . I had called for a manager. And was told I was yelling. So sorry if you all have never heard a man talk . I have a deep voice . Instead of making thing correct. After telling the manager. That the employee had told me they do not care if I shop there . Will be going to get in contact with corporate. See what they think about your way of treating a long customer."

"This store is probably the most comprehensive grocery store in Corvallis. Do they have everything? No. Do they usually have what you need? Yes. I little short on staffing, just like everywhere else. The OSU students will have the store pretty cleaned out by Sunday evening. However, the overnight stockers will have it all back together in the morning."