Starbucks

"I finally found a starbucks that closes at 8:30pm!!! The baristas were very welcoming, tables and floor were clean, lots of outlets to plug in electronics, lots of seating. Will be coming back to study here again"

"I ordered the same drink the same way I order it at several different locations with no problems. They left out the things I paid to have added in and I went back through for a remake and the girl on window was super nice about it- however the drink was still no where near what I ordered and paid extra for. For reference I ordered a dirty chai latte with brown sugar syrup. The first time I got a plain latte. The remake was just chai. I don’t know where the disconnect is or maybe it’s just ignorance on the baristas part. Very frustrating given the drinks are almost 10 dollars. Will not be returning to this location again and I’d recommend finding a different store unless you don’t want what you pay for:("

"Venti pumpkin cold Brew wasn't made to spec, didn't taste good. First and last visit to this location. Friendly staff in drive through but when you pay nearly $6 for a drink you expect better."

"This Starbucks used to be a great place to study, get work done, or hold a business meeting. Those days are gone. The comfortable chairs are gone...but the big hindrance is the blaring, loud music. I asked them to turn it down, and they did...for about 10 minutes. Then it was back up to rock concert levels. :("

"Update 9/5/23 - Starbucks has responded to this review and I contacted customer care on 8/28/23 as I was instructed by the comment. They did not respond until 8/30/23 then they reached out on 9/1/23 saying that they are closing the case since no action is being taken. Starbucks seems to be perpetuating poor service on many levels. Dutch Bros is right down the road, go there instead. Waited 25 minutes to not get my cold brew. They literally just need to pour it. There's nothing fancy about it. They do not service people in the order in which they were received. Apparently the loudest most unhappy people get served first. Had a very unpleasant interaction with the manager named Rachel. Rachel's and the rest of her staff would benefit from more training and a lesson in logic. Extra courses in customer service would also go a long way. Not sure of the hand washing or hygiene best practices but I witnessed an unhealthy level of cross contamination. Slightly glad they couldn't pour my cold brew in a cup in time. Not trying to get sick. During my time there I gathered that the policy is to add ice ore water when pours come up short. Thier record keeping is awful and took them two tires i.e. me coming to the register twice to issue me a refund which they said takes 24 hours. At this rate I have low confidence in anything they say or do but what choice do i have. Othe customers left with their drinks and courtesy cards while I got nothing; infact less than nothing since my refund wasn't processed yet. Do better Starbucks."