Crisdental, Lincoln City

"my daughter and i have only had good experiences here, which is saying a lot for a dentist office! the people are nice and professional. i have had an emergency same day appointment here for my kiddo here before. today they kinda amazed me because i had an appointment i was dreading even tho i been wanting to get it done forever and they got me in and out of there in like 20 minutes i am so glad and relieved"

"EDIT 2: 9/29 I have called this practice weekly for 3 months to resolve the issue described below. They have failed to return my call even one single time. EDIT: Just when i thought it couldn't get any worse, they did! I received a bill in the mail today for $1200! The bill has no description of services performed on it, only "balance forward". It says its 60 days past due when they clearly had my mailing address wrong, i can tell because they used white out and hand wrote it in. Even though I updated it in office three months ago. Also the only service ever performed was an initial consultation which was covered 100% by insurance, that they clearly didn't input even though I provided it to them the same day. I have called 14 times to resolve this and I believe they are avoiding me because they have not answered or returned any calls or texts. I think they may be doing this intentionally as retaliation for my review. I waited over 2 months for this dentist appointment. My appointment was at 11 and I called at 11:10 to let them know I was running late but I'd be there in less than five minutes and, asked to please let me keep my appointment if at all possible. (Yes, my bad for being late, but I've always been on time to every appointment before this, so this was an exception.) I explained that my mom had come to watch my daughter and didn't make it to my house on time. The woman on the phone cut me off to tell me they had a fifteen minute cancellation policy, but she'd see what she could do. I told her I'd be there by then if not earlier. At 11:13 I received a phone call from her as I was pulling into the parking lot saying, "Yeah, you're gonna need to reschedule.", with an extremely heartless and annoyed tone of voice. I told her I was there already and that I was within the 15 minute grace period she had just quoted me. She said "Your appointment was at 11 and its 11:20 now". I said "No, its not even 11:15." She said, "Well, they asked me to tell you that you still need to reschedule." Ok, then don't quote a 15 minute grace period if you aren't actually going to give any grace. She had absolutely no compassion for the fact I waited 6+ weeks for this, arranged childcare, drove 20 miles to get there, and have been in pain for weeks, only to be turned away while literally in the parking lot for events out of my control that I was extremely polite and apologetic for. God forbid you give anyone an ounce of compassion anymore. What do they even plan to do for the remainder of the 2 or 3 hour appointment they had booked for me? Maybe they will use the extra time to put away their Halloween decorations that have been sitting out for 5 months and clean up the dust and spiderwebs that are covering them. And no, they weren't fake spiderwebs. I had plenty of time to look at them while I sat in the dentist chair for 20 minutes waiting for someone to come back last visit. Or maybe they could take 5 minutes to upgrade their music account subscription so their speakers don't blast out every 2 seconds, "Sorry, only one person can use this account. Please try again later". I also find it very funny that every appointment before this, I have sat in the waiting room for 20 minutes before anyone even acknowledged me or gave me paperwork to fill out. Or how they waste time talking and telling me unrelated stories while I sit in the chair before even starting the work. Or how I stood for 20 minutes waiting for the receptionist to even make eye contact while I waited to schedule my next visit. Apparently respect for time only goes one direction at this company."

"WORTH THE WAIT!!! Literally the best Dentist I have ever been to. Dr. Snyder is so friendly, kind, and knowledgeable. He’s a bit older, so the cancellations are reasonable in my opinion. (We have had two appointments cancelled.) The staff is phenomenal! They put you right at ease. They even gave me dark glasses to block the light while I had the exam. The office is in the neatest location. You walk in and it is such a peaceful clean environment. Cannot say enough good about this place!"

"It took months for me to get seen by any dentist, so I was very happy when I was finally able to get an appointment in, but throughout my visits (which have only been cleaning???) The dentist and assistant did nothing but tell me how terrible my teeth are, and ask "so when were you going to get braces?". THAT'S LITERALLY WHAT I CAME IN FOR, BUT NOT A SINGLE PERSON THERE HAS LISTENED TO MY CONCERNS OR DISCUSSED ANY OPTIONS I MIGHT HAVE! They didn't even fill any of my cavities, just did basic cleaning and sent me on my way. Two visits, all last year. I couldn't get seen again until this coming April, and it's still just for a routine cleaning, no actual work. Since my two cleaning appointments, my teeth have started decaying at a faster pace than before I went to see them. What the hell is going on? It took me forever to finally find a dentist, and now this? I'm so upset. I cried after both of my visits with them because of how awful they made me feel about my teeth. Not every family can afford routine dentist visits, even with health insurance sometimes. It would be nice if people were more understanding of that and not blame the patients for how their teeth are."

"Dr. Snyder is amazing! I've had previous nightmare extractions with other dentists but this one went really well. Dr. Snyder has a very calming and sensitive manner. He is articulate and thorough and his experience shows. I highly recommend him and his staff - Gail"