Definition Dental

"The outside looks like a high quality place... The parking lot doesn't. I've only been going here for a year. They are nice enough... But considering that they still require you to wear a mask in the waiting room... Tells you all you need to know about this practice."

"Really appreciate what Dr. Agarwal has done for us in term of dental cares, but since Amanda retired, her billing service department has become a nightmare for us. Amanda usually told us ahead what we expected to pay out of pocket and the rest she followed through with the insurances, never got surprised . However, under the new billing staffing, we got a lot of surprises. My son went there for the just first HALF of the deep clean which they recommended but not medically necessary, my son was double insured from my wife and I, but we got the first bill for almost $400 for just HALF of the deep clean service. We already $260 something after called and explained to them, but after 9 months later, they sent another bill over $90 for the same HALF of the deep clean service. I just don’t know what to make out of this, speechless. Sorry Dr. Agarwal, we really love you but we can no longer come back here because you allowed this billing practices happen under your watch. Best regards,"

"DO NOT GO TO THIS DENTIST. I came in last August to get ahead of a cavity that hadn't started bothering me yet. Not only did Dr. Agarwal insist it needed a root canal, but she also said I needed a $700+ deep cleaning and two other fillings, all totalling to over $2000 out of pocket! I went to a different dentist for a second opinion less than a week later, and NONE of the work I was recommended was needed. They did a routine cleaning covered by my insurance. They took care of my cavity with a standard filling. They did not agree that my other teeth needed any work done. They did a new periodontal exam and couldn't believe how my gum health could possibly improve so quickly based on Dr. Agarwal's exam (which by the way was the most painful gum exam I've ever had). It's been 9 months and I'm still just absolutely floored at how terrible of an experience this was. If you get thousands of dollars of dental work recommended to you by this dentist, PLEASE do yourself a favor and get a second opinion. Or better yet, save yourself the trouble and don't go here in the first place!"

"They have the BEST hygienist at Definition Dental. She is gentle yet gets your teeth smooth and clean and never pokes your gums which I really appreciate. Everyone there is very professional, caring and friendly and they are very accommodating with your schedule and changes. They are also very good about having a timely schedule. I have been a patient there for over 20 years and my family members are patients as well. I also like that they push out calendar reminders for your appointments as well as text reminders, very helpful for our busy lives!!!"

"I just had my first ever appointment at definition dental and Overall this place is great. Everyone who worked there was very kind and personable. The receptionist actually shook my hand and offered me water, while the dental assistant was very gentle and friendly, which is great because I don't love getting my teeth picked at. At the end I had some questions about cosmetic dentistry and the dentist and her assistant were both very informative and honest. Definitely glad I switched dentists. I can't wait to see what we can do to my pearly whites =]"