Florence RV & Automotive Spec

"I would never recommend this business to anyone but ESPECIALLY older, single women. They lied to me and to my insurance company and overcharged me, charged me a 2nd time for what they assured me they had done the first time. They said they took pictures, but then refused to give them to me or my insurance company until they were paid all the money they were demanding and then they were useless. Horrible people! I wish I had read the reviews before I let them do what they did and didn't do! They should be ashamed! I am still waiting for a receipt showing I paid them in full for the money they took from me. I asked several days ago after I paid them, despicable people and a horrible way to do business."

"Stopped in with a battery charging issue while traveling down the coast. Carl was extremely helpful and patient. He found our issue, provided the solution and we have parts on the way. Excellent service! Thanks Carl!"

"Where do I begin. Let's start with the owner. That man should not own a business of any kind. He is rude especially to women. It took them 2 months to fix my transmission. We received a call our camper was done so we make the two and a half hour drive to get it. We go in to pay the final bill and it is almost 600.00 dollars more than quoted. I go out to the camper and start it up and the first thing I notice is the check engine light is on which I have never seen on before. We were told give him a hour to fix the problem. We come back and no mechanic. 4 hours later another mechanic did the repair and away we went. About 10 miles down the road our drive line broke and hit the ground. Needless to say I was furious and stuck on hwy 126. Owner sent a tow truck, fixed the problems and delivered the camper to us 4 days later. Horrible experience, horrible owner and I will never go there again. Charged us 5500.00 all said and done. Thiefs!!!! Now my worry is what damage did they do when the drive line fell out. Can't believe they are still in business. During the 2 months they had our camper they did not communicate with us, we had to call them for updates nor did they call and ask us if we could spend 550 more dollars on a repair we still don't understand. I suggest looking elsewhere for your camper repairs."

"Wow! We would recommend Florence RV to anyone with an RV repair need. Joe came to us and not only did a great repair, but stayed to make sure the problem would not reoccur. Showed up right on time and the price for labor & materials was less than we were dreading. Top notch!"