Lake Area Plumbing Inc 7861 Gulf Highway, Lake Charles, LA 70607

"They went above and beyond!! Such a thorough and professional job"

"thanks for the review Tony. being in the service business ill pass."

"I built a house a little over 2 years ago and Lake Area Plumbing was the company used to do the plumbing. Almost 2 months ago I noticed that the ground was soaked near the shut off valve, located at the slab of the house. I dug up the valve and discovered that there was a small, constant leak. My wife called Lake Area Plumbing, informed them that the construction was 2 years old and asked them to come out and look at the leak. At no time did Lake Area Plumbing inform her that they only warranty their work for a year, prior to sending someone. The plumber and his helper arrived at my home on the scheduled day but did not call ahead to inform me that they were on their way. After inspecting the leak, the plumber informed me that the threads on the PVC connector to the brass valve were cracked and that whoever had installed it put it on too tight and that's was caused it to crack. Approximately 2 hours later the PVC connector and pipe was replaced and the leak has since stopped (mind you, I had already dug up the valve so it should not have taken almost 2 hours to replace the pipe and connector). However, I received a bill for around $257 (of which was $2.15 for parts). After calling Lake Area plumbing for over 2 weeks, I finally got an answer from them regarding the bill and was told that the plumber stated that he never told me that the thread was cracked because of overtightening and therefore I must pay the entire bill. At that point is when I was informed of their 1 year warranty ….. Some customer service they have!! FYI ….. I wouldn't even give them any stars but in order to post this review I had to give them at least 1 star."