Fuji Yama

"I had a very bad experience at fugi Yama, the server was no where to be found and the manager was rude. I order the mango shrimp and didn’t quite like it, so I asked to send it back because I only took a bite out of one shrimp. The server brings the manger to the table and she very rudely tells me that they don’t do refunds on food and walked away from the table without even truly talking to me. I then go to the stand and she avoids the fact that I’m standing there waiting and when she finally gets to me I explain what happened and she very dismissively brushed off what I was saying and states that she’ll discount the item and all she does is take off a dollar. I didn’t eat the shrimp and I feel as though not only was my money wasted but my time as well because of how bad the service was, I highly do not recommend this place."

"An old favorite. It's been way too long since we've been. They charge a mandatory 18% gratuity on hibachi. I understand why, but I normally top 20% or more. Everything was great."

"I used to love eating here but, the service has gotten horrible. I hate that they don’t distribute the food proportionally and that they often have funky attitudes. In 2023 I sat with a full hibachi table. I was last to get my food and only got a tiny portion of rice. I addressed it and the manager basically said “oh well”,. So, a few days ago, against my better judgement, I went back with my cousin and our 2 kiddos. I sat again at a full table. There was a white couple sitting at 1st base, following a black lady and her son, along with me and my family of 4. I sat in spot 6. The chef compacted food onto the white ladies plate, placing rice 2x’s on her plate. Everyone else got a scoop. My son and I shared a meal and we got 1 scoop of rice split between us. When it was time to distribute the steak, it was only myself and the white lady. He gave her more than half of the steak and then split a scoop between me and my son. In the process of placing the steak onto my sons plate he dropped about 5 pieces. He scooped it up and put it on the ladies plate. She was shocked and said “oh wowww, thank you”. My mouth dropped open. The portion of food on our plates was so little , I gave mine to my son and I ate only 2shrimp. Even with giving him my food it was only about half of what the white lady had on her plate. In addition., he was saying things under his breath (like no, I done that already) to my little 6 year old cousin who kept asking to do the tricks with him. The staff really shows how much they are not interested in black patronage. I thought I would try them again because maybe it was just the staff that day, but, I promise this was my last time at this establishment. My money spend everywhere! I will not keep allowing this type of behavior."

"Took 20 minutes to be seated Because we had a party of 9. I always tip the chef that prepares the food in front of us $20. And I always leave 20% of my check as a tip. Did not realize it until I got home that they sneak in a additional $19 service gratuity in your check. Needless to say that will be the last time I go there, the service was not great took forever to get a beer and the people waiting on us acted like they didn't even want to be there. From now on I'm going to have to go over my checks when they arrive at the table with a magnifying glass to make sure I'm not being charged a service fee. Thanks to places like this I will never tip the chef preparing my food or leave a gratuity at the table when there's a service charge added. Companies find a way to screw their customers and their servers."

"Not only is this place delicious, but the service was awesome. I brought my 9 mo with me and we sat a the hibachi table and everyone there was great with her! Normally you just expect the staff to kind of ignore the babies but they went above and beyond. They were entertaining her and talking to her. They brought her kitchen stuff for her to play with. It was totally unexpected. This is definitely a family place."