Boot Barn

"My first time I'd ever going into the boot barn. I went in and bought a Kobe James hat. The man that helped me was very respectful. Very patient. Had me try on several hats. The pricing was good and I love my cowboy hat."

"Great customer service. They always have what I'm looking for. Thanks boot barn. Keep a rockin"

"Let me start this review off by saying I love BootBarn. I worked at the Jasper store prior to the Beaumont location. I had an amazing experience learning the products I was selling and I felt I belonged with this company. I felt I had opportunity to move up and excel. I rarely missed work and I always pulled overtime. The general manager at the Beaumont location, Julie Humphrey, sets her employees up for failure. She doesn’t have employees do their proper training when hired. Her poor management skills leave employees drained. She picks and chooses favorites. My lead was constantly double discounting, leaving money out of the register, and messing up money left and right. I was constantly correcting mistakes because my boss was too busy not paying attention to her own store and protecting said employees, regardless of their attendance. I wouldn’t work for this location as long as Julie is general manager there. Anytime I brought up a serious concern I was never heard. Disclaimer: this is my personal experience."

"Do not shop here!!!! All management excluding Mrs.cates are racist and incompetent. I’m my opinion. The manager Julie will refuse to help you if you are being too difficult or won’t sign up for rewards. Again this is my opinion not a fact."

"Very clean and tidy. Plenty of room to walk through displays and aisles while browsing. Very clean bathrooms that are private rooms instead of stalls. Reasonable prices. My only negative is that we were in the store at least 15 mins and no one helped my son or husband. My daughter and I walked entire store back and forth and was never spoken to by any employee or asked if we needed help. With that being said, upon checkout the cashier, I believe her name was Katie, was extremely helpful finding my rewards account and updating the info. She was pleasant and humorous and very customer oriented. We will definitely be back because after leaving there we went to Cavenders across the road and although bigger store and more to choose, what we were looking for was better selection at boot barn. They may earn the last star if we get better customer service next go round. Katie was the only reason they got 4 stars this visit."